Services Supervisor

Services Supervisor

Full-time, Fixed Term for 2 years

Reference number: 184622346

About the position

As Australia’s first private, not-for-profit university, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.

• Beautiful Gold Coast location
• Excellent team environment with growth opportunities
• Access to wellness initiatives with a focus on mental and physical wellness

Services Supervisor

Office of Facilities Management

Term of appointment: Full-time, Fixed Term for 2 years

Position Reference No:184622346

Join Australia’s top university for teaching* and enjoy staff benefits including:

• Up to 18/26 weeks of parental leave#
• Free staff car parking
• Salary packaging options for FBT and Non-FBT items#
• 17.5% of base salary leave loading
• Staff wellbeing program
• Free & Confidential Employee Assistance Program available for all staff
• Study assistance for staff and dependents#
• Corporate health and finance discounts
• Onsite Medical Centre and Counselling Services
• Onsite Sports Centre including gym, fitness classes and pool#

We are seeking a Services Supervisor to work in close partnership with our Operations Manager to deliver Facilities Management outcomes that support the University’s strategic plan and operational objectives.

This role plays a key part in ensuring the effective, safe and sustainable operation of campus facilities through proactive asset and service management.

The position is responsible for the oversight and integrity of the plant and equipment asset register. This involves embedding best practice approaches to asset sustainability, lifecycle costing, condition reporting and replacement planning, with a strong focus on reducing energy consumption and maximising asset longevity. You will do this alongside an engaged and motivated team who are striving for constant improvements across our campus.

Core responsibilities

• Oversee Facilities Management service contracts.
• Maintain strong working relationships with contractors through regular meetings, performance monitoring and KPI oversight.
• Reviewing and negotiating scopes of work to ensure value for money and managing compliance requirements.
• Ensuring all facilities management activities meet relevant legislative, regulatory and organisational standards.
• Plan and coordinate work associated with asset management, space management and sustainability initiatives across the Facilities Management portfolio.

About the person

You are a Services Supervisor with a background working across a multi-site environment who enjoys a busy, fast paced setting. You can juggle multiple competing priorities without compromising quality or safety.

The ideal candidate will have:

• Experience with Facilities Management service agreements.
• Confidence when engaging with contractors, reviewing performance outcomes, and refining scopes of work.
• Working knowledge of Australian legislation, standards, and codes of practice.
• Relevant trade qualification, engineering background, or tertiary qualification in facilities management.
• Experience working within a university, TAFE, or similarly complex multi­site organisation.

Salary details

The salary for the position commences at $96,222.23 per annum, plus 12% superannuation.

Please note: The fixed term of this employment contract will be for up to two years, with twelve months' probation. The prospect of conversion to a continuing employment contract will be discussed at the end of the contract term.

Additional information

Position-related enquiries can be directed to Ross McInnes, Deputy Director, ross.mcinnes@bond.edu.au 0417 621 914.

Application and submission details

For further details regarding this appointment, please reference the Position Description and Selection Criteria

Click Apply Now and Create New Account to get started. You can:

• Upload your Resume – your account will be created automatically, or
• Manually enter your details to set up your account.

Please ensure your application includes:

• A current resume
• A cover letter addressing the Selection Criteria outlined in the Position Description above

For current Bond University staff, apply directly via People Connect, log in with staff credentials, from the Home dashboard select Careers, select the role and apply.

If you require any assistance with your application submission, please visit Applying for jobs at Bond.

Applications close: 11:59pm, Sunday 3rd May 2026

Pre-employment checks: Appointment is subject to satisfactory pre-employment checks (including working rights verification, reference checks and a certified copy of your highest qualification). In line with the National Higher Education Code to Prevent and Respond to Gender-based Violence 2025, preferred candidates must complete a Gender-Based Violence (GBV) Declaration, and any offer of employment will be conditional upon the University’s review of the declaration. For more information, please visit our website via this link: Applying for Jobs at Bond

Conditions of employment are offered under a Bond Workplace Agreement (BWA).

Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality, inclusiveness and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.

Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process.

For more information, visit Supporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia

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*Australian Financial Review’s Best Universities Ranking 2024