Job Details
Title: Specialist I, Learning Commons - Math Center
Department: SE Campus Learn Center
Campus Location: Southeast Campus
Employee Classification: ISP - Instructional Sup
Position Type: PT - Regular
Grant Funded: No
Pay Frequency: Monthly
Compensation Details: Starting Pay - $18.22
Work Hours: Flexibility is required as part-time work schedules may vary based on individual campus/departmental needs including evenings and weekends
Remote Eligible: This position is not eligible for remote work
Special Instructions to Applicant: This is a part-time position, with a maximum of 19.5 hrs. per week; Typical hours are Monday - Thursday 7:30am - 9:00pm, Friday 7:30am - 5:00pm and Saturday 10:00am - 4:00pm
Job Summary
Reporting to the assigned campus leader, this role provides front-line customer service to students, employees, and the public at the TCC Learning Commons. This position is responsible for cross-training in multiple areas with the ability to assist with clerical, customer service, learning lab, library, and other professional duties throughout the Learning Commons.
Primary Duties and Responsibilities
General and Working Area-Specific Essential Performance Requirements
General
- Serves as a resource to students, faculty, staff, and the community to enhance learning and engagement while supporting multiple functions and spaces within the Learning Commons
- Provides guidance to students, faculty, staff, and the community regarding available resources and support services
- Oversees the front desk and assists in the daily operations and administrative responsibilities of the Learning Commons, including appointment scheduling, calendar management, and electronic or phone communication
- Monitors the Learning Commons to ensure user behavior policies are followed
- Inventories, orders, and checks in materials and supplies while ensuring that good safety, housekeeping, and security practices are always followed
Library
- Serves as a resource for identifying and connecting stakeholders with sources of information to support learning, research, and engagement
- Makes resources and other tools available to students, faculty, and staff, including library materials, multimedia equipment, laptops, and other technology, and assists patrons with questions regarding technology, computer hardware, and software
Learning Support
- Provides tutoring assistance to students to enhance learning and increase academic success, in collaboration with faculty and appropriate supervisor, and adheres to tutoring best practices in face-to-face, synchronous online, and asynchronous online modalities
Service Excellence
- Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
- Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
- Supports the mission, values, goals, and principles of the College
Required Minimum Qualifications
- High school diploma or GED and one (1) year of working experience related to the Essential Performance Requirements
Preferred Qualifications
- College education beyond the minimum requirements by level
- At least twelve (12) college-credit hours with a B or higher in College Algebra, Trigonometry, Statistics, Pre-Calculus, Calculus 1, Calculus 2, Calculus 3, or closely related course
