Specialist II, Enrollment Services (Shared Services)

The purpose of this class is to provide, in a "Shared Service environment," a back-office operation and coordination of work related to advisement, registration, international, and student services, including student applications, registration, drop/add, scanning, indexing, and fraud research.

High School diploma/GED and three (3) years full time of clerical experience to include data entry, working in an office environment, preferably in a business which is customer service related. Experience working in a Registrar's Office, Admissions, Financial Aid or with Student/Accounts preferred. Experience working in Higher Education preferred. Knowledge/experience working with document imaging and Student Information systems, specifically Banner, preferred. Must be able to work some evenings and occasional weekends.

Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale.

For Best Consideration Please Apply By: June 19, 2026

1. Provide day to day processing of enrollment related paperwork.
2. Resolve and troubleshoot problems in daily processing of service requests related to areas related to enrollment.
3. Process, prepare and validate student documents relating to all aspects of the enrollment process to meet standards of data quality for internal and external reporting compliance.
4. Process inquiries from internal and external sources to facilitate efficient office operations.
5. Audit and/or verify student records. Research and resolve discrepancies.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.