"Sr. Development Coordinator"

Job Details

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

The Sr. Development Coordinator will provide multi-faceted support to Development and Alumni Relations (DAR) and work collaboratively and in consultation with other staff to ensure development programs, projects, and initiatives are fully supported. The Sr. Development Coordinator will contribute to projects and detailed reporting.

The Office of Volunteer Engagement is responsible for the creation and implementation of a comprehensive engagement strategy for volunteers, including advisory board and council members, across the institution – including regional engagement such as events and other opportunities. The team also operates as a central services bureau for JHU/JHM staff, working directly with volunteers, partnering with staff of over 70 advisory boards and councils to collaboratively engage volunteers according to their interests, through meaningful activities that encourage and recognize their support of the Institution.

Key responsibilities:

• Serve as lead to triage internal and external constituent inquiries.
• Work closely with team members and leadership to promptly resolve any constituent issues.
• Ensure the accurate processing of contributions, and maintain the integrity of the donor database (CRM).
• Review and ensure data quality. Triage issues to the team and leadership.
• Compile and analyze data. Produce ad hoc and regular reports.
• Assist team leadership with reporting and analysis of gift and pipeline-related data
• Ensure successful prospect identification/pipeline building, portfolio management, and other processes for gift officer support.
• Partner with the Director of Development (DOD)/team lead on work plan preparations and submissions.
• Generate and manipulate templated and customized donor, prospect, and faculty reports.
• Research and/or compile briefing materials and presentations.
• Proofread and edit documents and office communications.
• Assist with planning, executing, and evaluating special events. Staff events as assigned.
• Coordinate project management (schedule meetings, create timelines, prepare agendas, and follow up on action items).
• Represent the team on committees.
• Submit travel reimbursements for business-related expenses using Concur.
• Maintain and monitor the operating budget.
• Provide back-up administrative support for team members.
• Other duties as assigned.

In addition to the duties described above, the Sr. Development Coordinator will:

• Work with internal stakeholders to ensure proper database coding of leadership volunteers across Johns Hopkins.
• Manage process for Board chair welcome letters to new advisory board and council members.
• Update and ensure accuracy of online resources, including an extensive sharepoint site, website, and multiple listservs.

Minimum Qualifications

• High School Diploma or graduation equivalent
• Five years related administrative experience, with one year experience in a Development office preferred
• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula

Preferred Qualifications

• Bachelor's degree
• Experience using a CRM
• PC skills with proficiency in Microsoft Office Suite
• Outstanding written and verbal communications skills
• Highly organized, proactive problem solver, ability to be an independent worker yet work collaboratively in a team
• Experience working with volunteer or board and council members
• Project management skills
• Online meeting and webinar support, event support

Classified Title: Sr. Development Coordinator
Job Posting Title (Working Title): Sr. Development Coordinator
Role/Level/Range: ATO 37.5/03/OF
Starting Salary Range: Minimum: $41,437 - Maximum: $71,954 (targeted salary: $58,000; commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday, 8:30am-5:00pm
FLSA Status: Non-Exempt
Location: Mount Washington Campus
Department name: 60009329-Volunteer Engagement
Personnel area: University Administration

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.