Staff Associate, Enrollment and Success Analyst (grant-funded)

About Worcester State University:

WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.

Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about.

Job Description:

OFFICIAL TITLE: Staff Associate, Enrollment and Success Analyst
SUPERVISION RECEIVED: Assistant Vice President of Assessment & Planning
SUPERVISION EXERCISED: N/A

General Statement of Duties: The Enrollment Success Analyst provides data, reporting, and analytic support to advance institutional goals for persistence, retention, completion, and enrollment management. This role builds and maintains dashboards that identify at-risk students, evaluate the effectiveness of SU SUCCESS interventions, and support the university's Early Support system with accurate, actionable data. The Analyst also develops enrollment management reports that help leaders understand trends in registration, stop-outs, and student progression. By integrating student success and enrollment analytics, the position ensures that campus partners and university leadership have the insights needed to make timely, data-informed decisions.

Responsibilities:

(E) = Essential

1. (E) Builds, maintains, and refines dashboards that monitor persistence, retention, completion, and enrollment trends.
2. (E) Develops analytics to identify at-risk students and track the effectiveness of SU SUCCESS interventions.
3. (E) Provides data and technical support for the Early Support system, ensuring timely and accurate alerts.
4. (E) Analyzes outcomes for Pell Grant and MASSGrant recipients, disaggregating data by equity groups to monitor gaps.
5. (E) Generates recurring and ad hoc reports for DHE, institutional leadership, and enrollment management decision-making.
6. (E) Partners with Enrollment Management, Academic Affairs, and Student Affairs to provide actionable insights on student success and enrollment initiatives.
7. (E) Collaborates with campus partners to supply data that drives case management and intervention strategies.
8. (E) Produces enrollment management reports that track registration, re-enrollment, stop-outs, and credit momentum for undergraduate students.
9. (E) Ensures data integrity by validating student information across SIS, Early Support, and related platforms.
10. (E) Works with IT and Institutional Research to align reporting standards and data definitions.
11. (E) Presents findings in clear, accessible formats to both technical and non-technical audiences.
12. (E) Contributes to continuous improvement by recommending evidence-based adjustments to SU SUCCESS and enrollment management strategies.
13. All other duties as assigned.

Requirements:

Required Qualifications:

• Bachelor's degree in Data Analytics, Higher Education, Business Intelligence, or related field.
• Experience with data visualization tools (e.g., Power BI, Tableau, or similar).
• Strong skills in data analysis, interpretation, and reporting.
• Ability to translate complex student success and enrollment data into actionable insights.
• Knowledge of higher education metrics, including persistence, retention, and enrollment management.

Additional Information:

This is a full-time, grant-funded, benefited, exempt, professional APA position. The firm annual salary for this position is $75,000. Funding for this position is currently available until September 2027. This position is fully remote, with in-person meetings as required. The anticipated start date for this position is September 21, 2026.

Here at Worcester State University, it is strongly recommended that all employees be vaccinated against COVID-19 before they begin employment.

Worcester State University offers a competitive benefits package that includes:

• a choice of 8 different pre-taxed, health insurance plan options
• a choice of pension or 401(a), and supplemental plan retirement options
• life insurance up to 8x the annual salary
• long-term disability coverage
• dental insurance
• 20 vacation days accrued per year
• 15 sick days accrued per year
• 5 personal days per year
• paid holidays
• tuition remission for self, spouse, and dependent children
• and more...

We are an equal opportunity/Affirmative Action Employer. M/F/D/V. Members of traditionally underrepresented groups are strongly encouraged to apply.

Application Instructions:

Applicants must apply online and may do so by visiting www.worcester.edu/careers, and submitting a cover letter, resume, and the contact information of three professional references.

For assistance with uploading materials, log a ticket via the HelpDesk link, or contact us directly at 508-929-8053.

URL: www.worcester.edu