Admissions Counselor

Job Details

Posting Details

Classification Information

Position/Classification Title
Student Services Specialist

Classification Type
SHRA

Position required to work during periods of adverse weather or other emergencies:
N - Not Mandatory

Minimum Experience/Education

Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.

Preferred Years Experience, Skills, Training, Education

A Bachelors degree or an equivalent is required; One or more years experience in Admissions or an equivalent combination of education and experience in a related field is preferred. The ideal candidate will possess a thorough understanding of the Minimum Admission Requirements as outlined by the University of North Carolina System. Other preferred skills include an advance proficiency/knowledge of Admission Pros recruitment software. Excellent oral and written communication skills and basic computer skills are necessary.

Required License or Certification

Position Overview

Primary Purpose of Position

Articulates admissions policies and procedures to students, parents and counselors. Participates in University undergraduate admission recruitment activities, including college day/night programs, individual visits to secondary schools, alumni meetings, and campus tour visitations.

Primary Function of Organizational Unit

The primary function of the Office of Undergraduate Admissions is to identify, attract, and enroll first year and transfer students with outstanding academic ability and potential.

Work Hours
8 am-5 pm Monday-Friday, including some weekends

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

Key Responsibilities and Related Competencies

Required Competency
Decision Making

Duties

This employee assists with general office duties associated with processing applications for both degree and non-degree seeking students. Effectively evaluates admission applications. Demonstrates effective time management and self directed skills to complete multiple tasks.

Required Competency
Program Management

Duties

The employee counsels applicants, prospective students and parents concerning programs of study and admission standards, policies and procedures concerning the Department and University. Takes action consistent with available facts, constraints and anticipated consequences. Analyzes relevant policies and applies them across a variety of situations. Works successfully independently and within a team environment.

Required Competency
Client/Customer Service

Duties

The employee serves as an integral part of an admissions team charged with the responsibility of identifying, recruiting and enrolling a highly qualified new student class each year. Articulates admissions policies and procedures to students, parents and counselors by participating in University undergraduate admission recruitment activities, including college day/night programs, individual visits to post-secondary institutions, alumni meetings, campus visitation programs, and other events as required. Participates in recruitment activities that will involve extensive travel, both in state and out of state. Conducts information sessions on campus for prospective students and parents. Attends meetings with University faculty and various University committees to represent the Admissions Office. Understands and identifies student services issues, client needs and matters of a recurring nature to effectively address and resolve the issue. Demonstrates substantial interpersonal skills (written and verbal), good judgement, flexibility, and team work. Conducts ongoing outreach; engages with prospective students via phone, email and in person; and provides superior customer service.

Required Competency
Information/Records Administration

Duties

The employee utilizes standard office equipment (i.e., computer, scanner, copier, etc.; demonstrates excellent skills in Microsoft Office, as well as utilizing/implementing vendor installed and University-specific software-related systems (i.e., Banner and AdmissionPros etc.) Uses a variety of office equipment and information systems to access, input and verify standard information.
Uses established filing and data systems, functions and procedures.

Position Information

Working Title
Admissions Counselor

Competency Level
Journey

Position Number
000319

Recruitment Range
$35,000 - $42,000

FLSA
Non-Exempt

Appointment Type
Permanent - Full-time

FTE
40 hours/week, 12 months

Organizational Division
Office of Admissions - Sr. Assoc Dir

Organizational Location
Assoc VP for Enrollment Mgmt

Organizational Unit
Office of Admissions - Recruitment

Posting Detail Information

Posting Number
SHRA3188

Open Date
05/01/2026

Close Date
06/07/2026

Special Instructions to Applicant

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more;

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna – State Health Benefits of North Carolina
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System ( TSERS )
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program ( EAP )
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.