Assist with training staff in the Office of Student Accounts
and the University Central Cashiers
Reconciles, research, and resolves cashier’s payment issues •
Works with Registrar, Admissions, Financial aid, Bulldog Card
Office and other university departments to maintain the accuracy of
charges on student accounts
Acts as an office liaison for responding to audit inquires
Assist with processing student refunds in a timely manner
Process and reissue Parent Plus Loan and student refund
returns
Help manage the university credit card and electronic payment
system, TouchNet
Oversees management of the Student Accounts Office email
inbox
Oversees management of Virtual Appointment schedule and
coverage
Investigates and resolves challenging student account
issues
Assist with the processing of student 1098-T tax documents
Assist with managing the PeopleSoft Student Accounts
system
Serve as backup to research and post electronic payments from
the State Treasurer’s Office
Serve as backup to research and return third-party scholarships
payments (refunds)
Serve as a requester for all Workday entries for invoices,
requisitions, spend authorizations, etc.
Oversee submission of accounts to the Central Collection Unit
(CCU) of Maryland, including working with debtors to prevent
accounts from being submitted to collections.
Reports all CCU in-person payments, adjustments, and debt
cancellations
Serves as a witness in all CCU litigation and provides
supporting documentation as requested
Other duties as assigned
Minimum Qualifications:
- Bachelor’s degree in Business or related discipline.
- One year of experience in accounts receivable.
- Two years of experience in accounting or related field.
- One year of experience using PeopleSoft or similar ERP
system.
- Other required skills include: • Good analytical skills.
- Proficient using MS Word and Excel.
- Knowledge of internal control procedures
Preferred Qualifications:
- Experience in higher education preferred.
Additional Job Information:
Benefits include medical, dental, prescription, long-term
disability, accidental death and dismemberment insurance and life
insurance; paid time for paid sick leave, annual leave, and
personal leave; 12 paid holidays per year, tuition remission;
employer-funded pension and supplemental retirement accounts.
Bowie State University shall not discriminate against any
individual on the basis of race, color, religion, age, ancestry or
national origin, sex, sexual orientation, disability, marital
status or veteran status. All policies, programs, and activities of
Bowie State University are and shall be in conformity with all
pertinent Federal and state laws of nondiscrimination including,
but not limited to: Title VII of the Civil Rights Act of 1964, as
amended, Title IX of the Education Amendments of 1972, the Equal
Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504
of the Rehabilitation Act of 1973, the Americans with Disabilities
Act of 1990, Federal Executive Order No. 11375, and Article 49B of
the Annotated Code of Maryland. This commitment applies in all
areas and embraces faculty, staff, and students.
Equal opportunity of access to academic and related programs shall
be extended to all persons. Bowie State University shall have as
its firm objective equal opportunity in recruitment and hiring,
rate of pay, all other promotions, training, retention and
dismissals, for all employees and applicants for employment. The
University will stress equal access for employees and applicants
for employment to all programs and services provided by the
University both on and off campus. The University will also provide
equal opportunity and an atmosphere of nondiscrimination with
respect to women and members of minority groups in all its
operations. In addition, the University shall promote equal
opportunity and equal treatment through a positive and continuing
Affirmative Action Program.
The University makes, and will continue to make, reasonable
accommodations to promote the employment of qualified individuals
with disabilities and disabled veterans, unless such accommodations
would impose an undue hardship on the University's business.
In addition, employees and applicants will not be subjected to
harassment, intimidation, threats, coercion, or discrimination
because they have engaged in, or may have engaged in, activities
such as filing a complaint, assisting or participating in an
investigation, compliance review or hearing, or opposing any act or
practice made unlawful, or exercising any other right protected by
Section 503 of the Rehabilitation Act of 1973, as amended or the
Vietnam Era Veterans Readjustment Assistance Act of 1974, as
amended.
