University of Queensland Jobs

Student and Academic Administration Officer

Applications Close:

University of Queensland

St Lucia Campus, Brisbane

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Student and Academic Administration Officer

HEW Level 5

28 April 2026

Location

St Lucia Campus, Brisbane

University of Queensland

Type

Part-time (50%) Fixed-term until 3 May 2027

Salary

$83,776.44 - $93,121.41 + 17% Superannuation (pro-rata)

Required Qualifications

Undergraduate degree or equivalent
Student admin processes knowledge
Prioritise and meet deadlines
High attention to detail
Independent judgment
Communication skills
Team collaboration
Customer service orientation
Tertiary experience desirable
University systems (SI-net, etc.) desirable
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Student and Academic Administration Officer

About This Opportunity

We are seeking a motivated Student and Academic Administration Officer to provide high quality customer service through the delivery of friendly, helpful, accurate, and informative advice and services to students, professional and academic staff. You will be responsible for completing a diverse range of administrative processing tasks and associated day-to-day problem resolution and maintenance of administrative systems. The current staff member will be going on parental leave and therefore the role is only offered on a fixed term basis.

Key responsibilities will include:

Provide accurate administrative support for student and academic processes, including applications, enrolment, and course coordination. Offer advice on student matters, maintain university systems and information, and assist with process improvements and updates. You will also provide secretarial support, assist with process improvements, represent the University at events, prepare reports, and undertake other duties as required.

About You

  • An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training.
  • A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.
  • Demonstrated ability to establish priorities and meet deadlines.
  • High level of attention to detail and accuracy in written work.
  • Ability to exercise initiative and judgment and to work independently and autonomously.
  • High level written, verbal and interpersonal communication skills.
  • The ability to work collaboratively and effectively within the team and across other organisational units.
  • A strong orientation to the provision of a high level of customer service.
  • An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.
  • Experience in a tertiary education institution or other large organisation in an area related to student administration would be highly regarded.
  • Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, Business Objects, InPlace and the use of CRM systems would be desirable.

In support of our Indigenous employment strategy, Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply for this position. We value lived experience, community connection and diverse career pathways.

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia, criminal history check, and other role-specific requirements such as a Blue Card check. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

Work Rights?

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Jeannette Watson via jeannette@uq.edu.au.

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

  • Resume
  • A cover letter summarising how your background aligns with the 'About You' section

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who do not meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close on Tuesday, 28 April 2026 at 11.00pm AEST (R-63566).

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Frequently Asked Questions

🎓What qualifications are required for this Student and Academic Administration Officer role?

You need an undergraduate degree in a relevant area or equivalent experience/training. Key skills include understanding of student and academic administration processes, prioritisation, attention to detail, independent work, communication, teamwork, and customer service. Tertiary experience and knowledge of systems like SI-net or Microsoft Office are desirable. Explore administration jobs at universities for similar roles.

💰What is the salary and employment type?

Base salary is $83,776.44 - $93,121.41 + 17% superannuation (HEW Level 5, pro-rata for 50%). This is a part-time (50%) fixed-term position until 3 May 2027, covering parental leave. View university salaries for benchmarks in administration support roles.

🚫Is visa sponsorship available?

No, visa sponsorship is not available. You must have unrestricted work rights in Australia for the full appointment duration. Check higher ed admin jobs requiring local rights.

📄How do I apply for this position?

Upload your resume and a cover letter addressing the 'About You' criteria. Applications close 28 April 2026. Use free resume template and cover letter template. Contact talent@uq.edu.au for inquiries, reference R-63566.

📋What are the key responsibilities?

Provide administrative support for student processes like applications, enrolment, and course coordination. Offer advice, maintain systems, assist with improvements, secretarial support, reports, and event representation. Ideal for Admissions and Enrollment subcategory. See higher ed career advice for admin tips.

📅When is the application deadline and where is it located?

Applications close Tuesday, 28 April 2026 at 11.00pm AEST. Position based at St Lucia Campus, Brisbane. Aboriginal and Torres Strait Islander peoples encouraged to apply. Browse university jobs in Brisbane.
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