• Provide 1st and or 2nd level user help desk support.
• Workstation and application configuration, installation and trouble-shooting.
• Application support.
• Wireless configuration and troubleshooting.

Assist in special projects based on skill level such as database design, Application design and system implementation.

Work Hours 20 hrs. per week 8:30- 5:00 Monday – Friday

• Perform a variety of administrative, operational, or program support tasks as assigned by the department.
• Maintain confidentiality of student, departmental, and institutional information in accordance with university policies.
• Demonstrate professionalism, reliability, and a commitment to providing quality service.
• Perform related duties based on departmental need.

Minimum Requirements

• Currently enrolled in a related IT degree program. IT experience preferred.
• High School Diploma or GED
• Enrolled at a post-secondary institution or a secondary school.
• Enrolled at least part-time (one or more credit hours if at a post-secondary institution), except for summer term, or will be a registered student during the next academic term.
• Must be at least 16 years of age.