Student Disability Services Advisor

Job Description

This position provides services and assistance to students with disabilities seeking accommodations under the ADA. Provides direct assistance to current students as well as consultation to WGU personnel, external agencies, and prospective students.

What You'll Do:

• Respond to inquiries about ADA services and eligibility, provide information to current and prospective students, university faculty and staff, and external agencies.
• Meet with students who are requesting services to gather information about their specific disabilities, needs, and accommodation requests.
• Assist individuals in understanding how ADA applies to their situation.
• Understand and clearly communicate WGU processes and policies.
• Verify eligibility for ADA services by an interactive process, including reviewing disability documentation from educational institutions, psychologists, psychiatrists, and other medical providers.
• Determine reasonable accommodations, generate and provide letters of accommodation to students.
• Research and resolve issues with approved accommodations.
• Maintain student ADA files, including medical documentation, accommodation letters and correspondence regarding ADA services.
• Maintain confidentiality regarding student health information.
• Provide timely responses to all student inquiries and accommodation requests.
• Provide ongoing consultation and assistance to faculty and staff who are working with students with disabilities.
• Provide counsel for students with disabilities to assist them in meeting educational goals and promote independence and self-advocacy.
• Assist in the research of assistive technologies and resources.
• Investigate and problem solve accessibility barriers utilizing appropriate resources and collaborating with other University departments.
• Performs other related duties as assigned.