"Student Engagement Specialist"

Student Engagement Specialist

Company:
The University of Arizona

Job Location:
Tucson, 85724

Category:
Student Affairs and Services

Type:
Full-Time

Posting Number: req24696

Department: Online Initiatives

Location: Main Campus

Address: Tucson, AZ USA

Position Highlights

The Student Engagement Specialist serves learners across Arizona Online, corporate partners, location-based programs, and continuing and professional education including credit and non-credit programs. The Student Engagement Specialist conducts targeted outreach, facilitates individualized support, and responds to learner needs throughout the academic life cycle. As a part of the student-specialist relationship, the Student Engagement Specialist provides success coaching, financial aid support, and career development for current students.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here

Duties & Responsibilities

Duties and Responsibilities:

• Connects students to, or provides developmentally and situationally appropriate support services, and follows up on outcomes.
• Builds strong, student-centered relationships focused on student-driven development and growth.
• Provides financial aid support by guiding students through funding opportunities and assisting with completion of requirements to support retention.
• Interprets and advises students on department, college, and university policies and procedures.
• Uses data-informed, proactive outreach to enhance the individualized student experience.
• Creates continuous and systematic improvements to student support processes.
• Develops and implements student success and outreach plans.
• Utilizes proactive strategies to re-engage students who need additional support.

Knowledge, Skills, and Abilities:

• Strong written and verbal communication skills.
• Demonstrated proactive abilities, problem-solving skills.
• Ability to work effectively in a fast-paced team environment.
• Skilled in managing competing priorities with strong attention to detail.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• Bachelors Degree required.
• One year of relevant Advising or Enrollment experience.

Preferred Qualifications

• Worked in a Student Support role in Higher Education.

FLSA: Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Student Services

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $42,282-$52,851

Compensation Type: salary at 1.0 full-time equivalency (FTE)

Grade 5

Career Stream and Level PC1

Job Family Academic Advising

Job Function Student Services

Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies: 1

Contact Information for Candidates
Jessica Salata | jessicadelfs@arizona.edu

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter