Job Description
POSITION TYPE:
Full - Time
LOCATION:
Borger Campus
POSITION POSTED:
September 18, 2024
DESCRIPTION:
Frank Phillips College is seeking a qualified individual to provide front-line customer service through face-to-face, phone, and email communications for student financial services. This role requires a dedicated and customer-focused individual committed to providing exceptional service to students and their families while maintaining compliance with financial aid regulations and upholding the confidentiality and ethical standards of Frank Phillips College Student Financial Services.
Essential Job Functions:
- Provide quality front-line customer service through face-to-face, phone and email communications for student financial services.
- Meet with students and families to discuss student financial aid awards and opportunities.
- Attend local and college events as a representative of Frank Phillips College Student Financial Services.
- Data entry of student financial services processes.
- Comprehend and administer student financial aid processes to maintain compliance with federal, state, and institutional programs.
- Ability to work independently, take initiative and strive to exceed standard work.
- Adhere to confidentiality and ethical standards.
- Perform additional duties as assigned.
QUALIFICATIONS:
- Associate degree or equivalent experience required
- Bachelor's Degree preferred
BENEFITS:
Full-time positions offer excellent FPC benefits.
All applicants are subject to a background check.
Applications Instructions
Complete the online application by clicking the link below. All applicants are required to submit an Online Application which includes attaching a Cover Letter and Resume with contact information for three (3) Professional References. You may also attach copies of your college transcripts. If you have any questions, contact Jody Nolen at jnolen@fpctx.edu.
Application for Employment
Hiring Procedures and Processes
All positions are open until filled.
