"Student Hub Adviser - 16328"

Location: Brunel University of London, Uxbridge Campus

Brunel University London was established in 1966 and is a leading multidisciplinary research-intensive technology university delivering economic, social and cultural benefits.

For more information please visit: https://www.brunel.ac.uk/about/our-history/home

The Student Hub is seeking to appoint a hardworking individual to join a busy team of Student Hub Advisers. The information the Student Hub provides is extensive; it is Brunel’s one stop shop for all students in connection with their time at Brunel. This is a busy department, with individuals who make a different to our students.

Your responsibilities as a Student Hub Adviser will include ensuring that the department provides a professional, welcoming, reliable, accessible and effective service to all its users as well as providing guidance, information and administration. You must have experience of working in a multi-functional team as well as dealing with customers and/or stakeholders from various sectors.

The post holder will be required to respond to a variety of enquiries and administration across a continually growing range of services. The ability to multi-task and manage competing deadlines is essential. In addition, you will have excellent verbal and written communication and customer service skills, with the ability to deal with people professionally and courteously at all times.

This role depends on the confident use of multiple databases, often simultaneously; therefore, good IT skills are essential as well as knowledge of using Microsoft applications. This role is not eligible for hybrid or working from home and you would be required in the office every day.

This is an excellent opportunity if you have a particular interest in the Student Service provision and want to contribute to a culture of continuous improvement. This is a customer service role based in the office all the time and not eligible for hybrid working.

We offer a generous annual leave package plus discretionary University closure days, excellent training and development opportunities as well as a great occupational pension scheme and a range of health-related support. The University is committed to a hybrid working approach.

Closing date for applications: Sunday 15th of March 2026 (23:59).

Interviews will take place on TBC; interviews will be in person.

For further details about the post including the Job Description and Person Specification and to apply please click the Apply button.

If you have any technical issues, please contact us at: hrsystems@brunel.ac.uk

All Applicants should be eligible to live and work in the UK for the duration of any offer of appointment.

This position does not meet the University criteria for sponsorship.

Current students cannot apply for this role.

Brunel University London has a strong commitment to equality, diversity and inclusion. Our aim is to promote and achieve a fully inclusive workforce to reflect our community.