Student Program Specialist
The Program Specialist contributes to the success of the Offices of Undergraduate Research & Creative Inquiry (UR&CI) and Service-Learning (S-L) by planning, promoting, coordinating, scheduling, and executing programs for UR&CI and S-L, with a focus on student engagement and support. The role supports the scheduling, promotion, and execution of student-focused events across all colleges and regional campuses; provides individualized consultations for students on undergraduate research experiences, ensuring support throughout the educational cycle from entry to graduation; delivers information about undergraduate research and service-learning to current and prospective students through a variety of means including, designing group presentations aligned with unit goals and identified student needs, and individual emails and phone calls, utilizing Salesforce to track and manage individual interactions; coordinates with relevant units across the institution, including University Libraries, First-Year Experience, STEP, Honors & Scholars, and Advancement Events; conducts outreach and recruitment activities to raise awareness of UR&CI programs, including presentation events, workshops, and the Undergraduate Research Apprenticeship Program (URAP), with the goal to attract a group of participants representative of all Ohio State students; selects, trains, and supervises a team of paid student employee undergraduate research peer mentors to assist with outreach efforts. Collaborates with the Office of Academic Enrichment marketing and communications teams to support UR&CI and S-L marketing and communication across multiple platforms, including serving as the primary author of the UR&CI monthly student newsletter and event-related student communications; leads administrative duties, primarily via Workday, related to student programming, such as the purchase of supplies and services and coordinating event vendors for signature events; contributes to program planning and design as appropriate; and works on special projects and duties as assigned.
Qualifications
Required: Bachelor's degree or equivalent experience. 4 years of relevant experience required. Excellent written and verbal communication skills with strong attention to detail; organized and efficient while working on multiple overlapping projects and priorities. Ability to work independently and collaborate as part of a team. Proficiency with university systems and experience with MS Office programs, Workday, and Qualtrics. This position requires occasional evening and weekend work.
Desired: Advanced degree in relevant field may be desirable. 4-8 years of relevant experience preferred. Experience in a student-facing or customer service role. Participation in a mentored undergraduate research experience. Ability to give compelling and effective presentations to students. Experience with event planning and promotion. Ability to learn additional applications and programs as needed.
The pay range for this position is $44,400 - $47,000. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications.
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