Job Details

Student Services Advisor and Program Coordinator (5157C) Job 87114 - Electrical Engineering and Co

About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

The Department of Electrical Engineering and Computer Sciences (EECS) in both the College of Engineering and the College of Computing Data Science and Society (CDSS), is the largest department on the Berkeley campus, consisting of over 130 faculty, adjunct, active emeriti and PIR appointments, 3,600+ undergraduates both in the College of Engineering and Letters and Science, 800+ graduate students, and 60+ staff members. EECS programs are consistently ranked in the top three by many measures, including U.S. News & World Report's national and global ranking. Annual operating budget (not including expenditures related to research, faculty start-ups, and student fellowships) for EECS is $40+ million.

The Department is actively engaged in teaching and research in the disciplines of Artificial Intelligence, Computational Biology, Databases, Graphics, Hardware / Architecture, Human-Computer Interaction, Operating Systems / Networking, Programming Systems / Software, Scientific Computing, Theory, Vision (in Computer Science) as well as Biosystems, Communication/Networking, Communications/Physical Layer, Control, Design, Modeling, and Analysis, Electromagnetics/Antennas, Integrated Circuits, Optics, Physical Electronics Devices, Physical Electronics/MEMS, Optoelectronics, Energy, Robotics, Signal Processing for Image & Video, Signal Processing for Speech & Audio (in Electrical Engineering). Computer Science operates research and instructional laboratories in Soda Hall and Sutardja Dai Hall, and Electrical Engineering operates like facilities in Cory Hall and Sutardja Dai Hall. EECS also has a significant technical staff support structure to provide support for research and instructional laboratories and fabrication facilities.

Reporting to the Assistant Director of Undergraduate Affairs, the SSA 4 responsibilities include a wide range of student services duties and responsibilities for an academic advisor. This position will assist the dean/chair, faculty, and students in academic advising, recruitment, admissions, student orientation and events, career counseling, and related programs.

Application Review Date

The First Review Date for this job is: July 9, 2026 - Open until filled

Responsibilities

40% Academic Advising: Applying advanced Student Services concepts, provides the most complex student services to the organization's management, faculty, and students. Recommends petition exceptions that affect the requirements of multiple departments; facilitates new course approval through interaction with the Coordination of College Policy, Academic Senate, or similar organization.

Provides advising to students (including perspectives) in the EECS, CDSS, Computer Science, and ECE majors. Reviews students' progress and advises students and faculty on requirements for degree/program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with chair/dean and faculty, and with other departments. Works closely with campus offices to resolve issues, including DSP, Student Conduct, Ombuds Office for Students, Financial Aid, and the Registrar. Advises students to develop program plans, to completion of their degrees, taking into account double major/simultaneous degree/minor requirements that don't necessarily overlap with major requirements, course load concerns, and academic abilities of the student. Resolves matters concerning the registration status of students, particularly students with blocks or pre-majors needing direction in completing prerequisites for the major.

In consultation with the Director for Undergraduate Affairs, identifies and refers for resolution intricate student issues/grievances such as grade disputes, personal crises, mental health concerns, DSP concerns, and non-admissions to the major. Conducts degree audits for graduating students; also reviews and signs Letters and Sciences petitions and other related academic planning forms.

25% Recruitment and Admissions: Advises department/school/college on outreach strategies, and helps identify targeted institutions to meet the organization's goals; coordinates, reviews, and advises chair/dean and faculty on transferability and applicability of non-UC Berkeley courses. Plans and implements outreach programs with specifically targeted institutions; advises prospective applicants on necessary academic preparation; advises on the appropriateness of the program as it pertains to the prospective applicant's goals; utilizing in-depth knowledge of the organization's admissions criteria, helps rank applicants for admissions; evaluates domestic and international transcripts for degree eligibility; initiates and arranges student recruitment visits to Berkeley.

In collaboration with the Director of Undergraduate Affairs, determines admission to the Computer Science major at the department level. Consults with the Vice Chair of CS and enlists the support of other faculty in handling difficult academic cases. Acts as a specialist to advisors and counselors from other colleges, departments, and institutions (e.g., L&S advisors, CDSS advisors, other UC campuses, California Community College counselors, etc.) on course articulations and standards of preparation for the CS major. Serves as a liaison for faculty evaluation of pending articulation agreements with the California Community Colleges.

Plans and implements complex, high-visibility student events, such as commencement, Cal Day, and CS Ed Day. Plans, designs, and provides workshops for students, such as information about the campus, or academic strategies, and enrichment programs.

20% Department/School/College Policies: Advises faculty on departmental/school/college and university policies and procedures; Advises chairs/deans on the formulation of department/school/college policy by advising them on areas needing clarification and identifying solutions; analyzes the consequences of the organization's academic policies and recommends new or changed policies; recommends solutions to the organization's problems without precedent. Participates in professional student services committees that develop policies/procedures with nationwide impact.

Responsible for interpreting campus policies and advising students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination.

Assists the Director with programmatic matters for the CS major, such as administering the CS minor policies and the major appeals process. Supports advising the chairs/deans on the formulation of policies by providing clarification of current issues and identifying solutions.

10% Program Oversight: Manages the oversight of and advises students on policies surrounding the following programs: CS Honors Program, CS Minor Program, Faculty Advising, and Reader Hiring.

Administers a comprehensive CS Minor program from pre-declaration to graduation. Recruits and trains peer advisers, and oversees faculty advising. Supports advising the chairs/deans on the formulation of policies by providing clarification of current issues and identifying solutions.

Works closely with students to determine satisfactory academic progress. Provide recommendations on program plans and completion, and sign financial documents requiring major department approval. Advises students on navigating career counseling and placement services. Utilizing an in-depth knowledge of the field, counsels students on post-degree employment opportunities and practices. Makes referrals to campus department and campus employment resources.

5% Professional Development: Participates in professional student services committees that develop policies/procedures with nationwide impact.

Maintains and updates working knowledge of College and campus student affairs issues by taking appropriate classes, attending campus-wide Student Affairs meetings, and networking with peers. Keeps abreast of national trends related to advising support as well as best practices in student affairs administration.

Required Qualifications

• Advanced knowledge of advising and counseling techniques.
• Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
• Advanced verbal and written communication skills.
• Interpersonal skills.
• Multicultural competencies: ability to work with diverse populations.
• Advanced knowledge of complex visa and immigration policies, procedures, and regulatory requirements for international students and scholars.
• Ability in problem identification and reasoning; ability to develop original ideas to solve problems, persuasion, and leadership.
• Skills in monitoring/assessing people, processes, or services, to make improvements.
• In-depth knowledge of the field's post-degree employment opportunities and practices.
• Skills in project management, social perceptiveness to be aware of others' reactions, and understanding why they react as they do.
• Bachelor's degree in a related area and/or equivalent experience/training.