for and updating the digital signage screens in the GLC; assisting with events from concept to completion.
Reporting directly to the Director of Student Services, this individual serves as a hospitable front desk staff member who routinely interacts with a diverse population of students, department personnel, faculty, and others on behalf of the Graduate School to answer their questions and to connect them with resources.
Required Qualifications
Bachelor's degree or equivalent level of experience/training; proven ability to quickly learn and communicate policies and procedures; excellent communication, customer service, and interpersonal skills; proven ability in handling confidential information; proven ability to cultivate positive working relationships, foster teamwork, and support collaboration; proficiency in working with computer software such as Microsoft Office Suite, PowerPoint, and Outlook.
Preferred Qualifications
Preference given for experience working with graduate students or non-traditional students; familiarity with Virginia Tech resources, policies and procedures; experience responding to customer inquiries via phone, email and in-person.
Pay Band
3
Overtime Status
Non-Exempt: Eligible for overtime
Appointment Type
Regular
Salary Information
$23.70/hour
Hours per week
30
Review Date
August 10
Additional Information
The successful candidate will be required to have a criminal conviction check.