Student Success Coach
Student Success Coach
- Reference number: 26196
- Term: Ongoing, full-time basis
- Remuneration: $111,341 to $120,557 pa (HEW6) (inclusive of $94,084 to $101,872 salary pa, 17% superannuation and 17.5% recreation leave loading)
- Location: Kelvin Grove (hybrid option available)
- Open to: Current staff members of QUT who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.
Who are we looking for?
We are seeking a Student Success Coach to join Learning and Teaching Unit, Education Portfolio, Academic Division.
The primary purpose of the Student Success Coach is to work collaboratively with students and staff to provide holistic and timely support, services and programs that meet the transition, progression, and academic needs of students. The position works in close partnership with the Student Partner Contact Centre team and Career, STEM and Language and Learning Educators, and contributes to the support of broader Student Success and Teaching Advancement objectives. This position reports to the Senior Student Success Educator for career planning, development, and performance expectations.
We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.
About us
QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.
The Learning and Teaching Unit (LTU) is committed to a culture of collaboration, working in partnership with students, industry representatives, and staff across QUT to meet the evolving needs of our learners.
Guided by our Real World Learning Vision, LTU leads and coordinates learning and teaching across QUT, leveraging existing initiatives and enabling new ways of thinking and working that are learner-centric and future- focused.
The Student Success and Teaching Advancement (SSTA) teams work in partnership with faculties and divisions to deliver a connected and impactful student experience. This is achieved through the provision of university wide learning, careers and retention support services and strategies, and building an engaged community of innovative academic practice and learner focused educational delivery using scholarly and data informed approaches.
SSTA is a large section within LTU employing more than 120 academic, professional and sessional staff, and student partners.
What you need to succeed
- Education, training and/or experience equivalent to the completion of a degree in a field related to student engagement and success, education, social work, counselling or psychology with subsequent relevant experience.
- Experience in a role or practice in one or more areas such as: student advising, support service delivery, coaching, and/or mentoring.
- Demonstrated understanding of the issues which affect adult learners, and an ability to coach all students to develop skills, attitudes and techniques to improve their learning outcomes.
- Demonstrated ability to foster mutually beneficial, inclusive, and innovative partnerships to support student success.
- Demonstrated ability to realise value to students and stakeholders through insights and analysis of student learning needs.
- Demonstrated ability to deliver multi-modal programs, services and resources which support student success and retention.
- Demonstrated commitment to equity, diversity and Indigenous Australian engagement.
Life at QUT
We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:
- A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
- Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
- Generous parental leave including primary carer parental leave of up to 26 weeks (including 17% super).
- Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
- Purchased Leave Scheme - up to 8 extra weeks.
- Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
- Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
- Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.
Explore more benefits of life at QUT.
Belong at QUT
We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.
As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.
We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.
At QUT, diversity is not just embraced—it's celebrated. See our commitment
How to Apply
Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.
Find out more about this position and submit your application by clicking 'Apply' or the link below.
View the job details at: Student Success Coach
Job opens: 14-Apr-2026
Applications Close: 28-Apr-2026 at 11.30pm
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