"Student Success Coach"

Student Success Coach

Job ID: 292869
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Do you want to cultivate an inclusive environment that encourages free expression and civil discourse? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice.We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Provides guidance and counsels students on an individual or group basis regarding personal, social, academic, educational and career concerns. Connects students with appropriate campus resources to address their individual needs and concerns. Assists with program-specific workshops, events, and academic support initiatives. Serves on various program, department, college and/or university committees as required.

Responsibilities

KEY RESPONSIBILITIES:

1. Facilitates and conducts required student coaching in assigned area and completes coaching reports for each student meeting
2. Counsels, provides guidance, and connects students with appropriate campus resources to assist with questions, challenges, issues and/or concerns
3. Assists students in defining academic, personal, and career goals; supports students with building life skills; encourages co-curricular and/or extracurricular involvement; and facilitates leadership development
4. Researches and follows up on student concerns to ensure concerns have been addressed or resolved; provides crisis intervention as necessary
5. Assist in the development of customized student success programming
6. Conducts workshops and academic success events for students
7. Monitors student progression towards degree completion and graduation
8. Utilizes university systems to initiate/manage student campaigns, sends notifications, reviews pertinent student data, and examine file notes
9. Assists in tracking and analyzing key metrics to assess the impact of graduation coaching
10. Serves on program, department, college and/or university committees as assigned

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education in related field

Required Experience
One (1) year of related work experience

Preferred Qualifications

Additional Preferred Qualifications
Working knowledge of Banner (Ellucian) and EAB Navigate preferred

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field

Preferred Experience
Experience working or teaching at an institution of higher education

Knowledge, Skills, & Abilities

ABILITIES
Able to utilize career and personality inventories
Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE
Knowledgeable in high impact practices, trends in advising, and general education requirements for degree programs
Knowledge of federal and state rules and regulations as they apply to financial aid

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.

Background Check

• Standard Enhanced
• Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.