"Student Success Coach"

Implement a proactive and holistic coaching model to guide students throughout their time at Meredith College; develop and maintain connection/communication with a cohort of students through targeted, preemptive, and continuous outreach; and support the student experience in an effort to increase student satisfaction, retention, success, and degree completion.

Duties:

• Provide academic, personal, and co-curricular coaching/advising to undergraduate students through one-on-one meetings, group appointments, and intentional phone and email communications
• Serve as recovery coach to those on academic recovery (probation) by developing and implementing an accountability plan through required meetings and workshops
• Provide basic academic planning support, assisting first-year students with course planning, course selection, the registration process, and navigating general education requirements in collaboration with Faculty Advisors
• Engage students through a schedule of targeted activities (workshops) and communications (newsletters), called touchpoints, aimed to increase student connectedness
• Collaborate with faculty and staff to proactively engage students with campus activities and other opportunities.
• Support the office in planning and facilitating numerous student and enrollment events, including Summer yield events, Orientation, Student Advisor Selection and Training, and First Year Registration
• Help plan, attend and promote events hosted by campus partners to encourage, celebrate and support first year students
• Facilitate communication between various resources (e.g. Learning Center, Office of Career Planning, faculty advising, Office of Academic Advising, StrongPoints®, Disability Services, Counseling Center, Financial Assistance, etc.) to promote team-based student support
• Utilize emerging technologies for maintaining contact with students and demonstrate a willingness to learn new technologies as opportunities arise.
• Stay current on and inform students of institutional policy, new programs, course changes, important dates, and other pertinent student life data

Skills:

• Excellent listening and superior interpersonal skills
• A dedicated interest in supporting the success of students
• Encouraging, positive, and patient attitude
• Ability to work independently and collaboratively with a wide range of campus constituents
• Commitment to confidentiality
• Commitment to promoting equity and accessibility in support of underrepresented and underserved student populations

Qualifications:

• Bachelors degree from an accredited institution required
• Previous experience working with students in transition or higher education preferred
• Dedication and excitement to supporting student success

Required Documents:

• Cover Letter
• Resume

Contact Information
1st Floor Park Center
(919) 760-8898
Fax: (919) 760-8164
hr@meredith.edu

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