Position Information
Position Information
Position Title:
Student Success Coordinator
Working Title:
Student Success Coordinator (TRIO SSS Veterans)
Position Number:
006269
Full-Time Or Part-Time:
Full Time
Time Limited Position:
Yes
Number of Vacancies:
1
Department:
Student Success
Posting Number:
0401880
SHRA/EHRA:
Exempt Professional Staff (EPS)
Job Category:
Professional
Hiring Range:
Commensurate with Education and Experience
Overall Position Competency:
Exempt Professional Staff (EPS)
Primary Purpose of the Organization:
Fayetteville State University’s Office of Access & Student
Success encourages and assists families in the Sandhills Region of
North Carolina, who are traditionally underrepresented in
post-secondary education, with preparation for, entry into, and
completion of a post-secondary degree.
The TRIO Student Support Services Program is funded by the U.S.
Department of Education to provide structured academic support
activities to low-income and first-generation college students. The
goal of SSS is to increase college retention and graduation rates.
The services provided create opportunities for academic
development, assist students with basic college requirements, and
motivate them toward successfully completing their post-secondary
education.
Primary Purpose of the Position:
The
Student Success Coordinator serves as the primary
academic intervention and student success professional for the TRIO
Student Support Services Program. The position is responsible for
coordinating comprehensive academic support services that promote
student persistence, retention, and graduation among eligible
low-income, first-generation college students and students with
disabilities.
The Student Success Coordinator provides individualized academic
coaching, case management, and proactive interventions for students
experiencing academic challenges while coordinating tutoring
services and implementing evidence-based student success
strategies. The position exercises delegated supervisory oversight
of peer tutors, peer mentors, and assigned student employees and
provides limited fiscal management for designated program
activities in accordance with university policies and federal TRIO
regulations. The position works collaboratively with faculty,
staff, and campus partners to ensure participants receive
comprehensive academic and support services that contribute to
successful degree completion.
This position is funded by non-state funds and has been
designated time limited. Continuation of this position is
contingent upon the continuing availability of those
funds.
Minimum Education And Experience Requirements:
- Bachelor’s degree in counseling, student affairs, social work,
education, or a related field from an accredited institution and
three years of related experience in student success, academic
advising, counseling, case management, retention, or another
student support function. An equivalent combination of education
and relevant experience may be considered.
Knowledge, Skills And Abilities:
- Knowledge of TRIO SSS objectives, participant eligibility, and
compliance standards (§§646.3–646.4).
- Understanding of the educational transition needs of veterans
and adult learners.
- Ability to implement data-driven retention strategies and
interpret academic-performance metrics.
- Strong facilitation, advising, and case-management skills.
- Proficiency in Microsoft Office, Blumen, and online learning or
collaboration platforms (e.g., Teams, Canvas, Zoom).
- Must have knowledge of the PK-16 pipeline
- Be familiar with Education Department General Administrative
Regulations ( EDGAR )
- Have the ability to successfully implement college level
programs related to student success
- Must possess strong leadership, interpersonal and presentation
skills.
- outstanding written and oral communication skills and creative
problem-solving skills
- Strong personal characteristics such as optimism, loyalty and
commitment, as well as a high level of motivation and energy.
- Applicants must have the temperament for work in a team
environment in a university setting.
Preferred Qualifications:
- Master’s degree in higher education administration, counseling,
student affairs, social work, education, or a related field.
Preference may also be given to candidates with higher education
experience, particularly in student retention, academic
intervention, case management, or supporting students who are
academically at risk.
- Leadership experience managing programs and initiatives
designed to retain low-income/first-generation college
students.
- Experience in grant administration, including budget management
experience working with TRIO, GEAR UP state/partnership programs or
other college access/student success programs.
- Proven experience in working with college students.
- Experience working with university administrators and faculty
members.
- Experience collecting and analyzing data using various
statistical procedures.
- Experience preparing annual reports and performance reports for
funding agencies.
Special Instructions To Applicants:
Notice to Applicants:
Please make sure that the work history listed on your application
is identical to the work history listed on your resume. The
application must be filled out completely, Do Not Use the phrase
“see resume.”
Please list at least three (3) professional references to include a
current supervisor. References will only be contact if you are
selected for the position and with your permission.
Closing Date:
09/10/2026
Open Until Filled:
Yes
Additional Information for Applicants:
All new employees are required to have listed credentials/degrees
verified prior to employment. Transcripts should be provided for
all earned degrees and/or the degree which is being used to satisfy
credential/qualification requirements. Transcript requests are the
responsibility of the candidate.
EEO Statement:
This position is subject to the successful completion of an
employment background check. An employment background check
includes a criminal background check, employment verification,
reference checks, license verification (if applicable) and credit
history check (if applicable).
Fayetteville State University is committed to equality of
educational opportunity and does not discriminate against
applicants, students, or employees based on race, religion, color,
national origin, sex, age, disabling condition, political
affiliation or sexual orientation. Moreover, Fayetteville State
University values diversity and actively seeks to recruit talented
students, faculty, and staff from diverse backgrounds.
Veteran's Statement:
Fayetteville State University is a VEVRAA Federal Contractor and
seeks priority referrals of protected veterans for our
openings.
Quick Link:
https://jobs.uncfsu.edu/postings/29244
Supplemental Questions
Required fields are indicated with an asterisk (*).
Optional & Required Documents
Required Documents
- Cover Letter
- Resume/Curriculum Vitae
- Unofficial Transcripts (Official Transcripts and Official
International Course-by-Course Evaluations Due Upon Hire)
Optional Documents
- Other Document
- Other Documents Continued
- Other Documents Continued.