Job Summary

The Limited-Term Student Support Services (SSS) Administrative Assistant I is an essential member of the federally funded TRIO SSS program. This position will provide and coordinate administrative support for the Office of TRIO Student Support Services programmatic activities, provide welcoming, professional, and confidential assistance to program participants, and perform a variety of administrative, clerical, and data entry duties necessary for the efficient operations of the program. Reporting to the Director of TRIO Student Support Services the Administrative Assistant I plays a key role in ensuring the effectiveness of the department's services, processes, and communication.

This limited-term position is grant-funded over a five-year cycle and depends on the grant's renewal for continuation.

Responsibilities

1. Assist with student intake and eligibility verification processes in compliance with federal TRIO regulations.
2. Schedule appointments for academic advising, tutoring, mentoring, financial literacy counseling, and other SSS services.
3. Maintain confidential participant files (electronic and physical) in accordance with FERPA and federal guidelines.
4. Support data entry and tracking of student participation in required reporting systems.
5. Assist with the coordination, setup, and promotion of SSS workshops, cultural enrichment activities, and program events.
6. Provide front-desk support, including answering phones, greeting students, and responding to inquiries.
7. Help monitor and track student engagement and attendance at SSS activities.
8. Assist professional staff with preparation of materials, mailings, and reports.
9. Perform other duties as assigned to support program goals.
10. Other duties may be assigned.