System and Application Specialist

System and Application Specialist

Job #: 042638

Location: Syracuse, NY

Pay Range: $63,000 - $75,000

Hours:
Standard University business hours:
8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.

Job Type: Full Time

Job Description:

The System and Application Specialist play a critical role in supporting and maintaining facility systems, energy management systems, environmental health and parking and transportation systems. This position serves as the bridge between business stakeholders and technical teams, ensuring systems are aligned with operational goals and user needs. The SAS is responsible for gathering and analyzing business requirements, facilitating technology implementations, and optimizing processes to enhance system performance and functionality.

Education and Experience:

• Bachelors degree in Business Administration, Information Systems, Computer Science, or a related field.
• Three (3) plus years of experience in business analysis, system administration, or a related role.
• Experience with facilities management, energy management, environmental health or transportation systems preferred.
• Proven ability to gather and document business and technical requirements.

Skills and Knowledge:

• Bachelors degree in Business Administration, Information Systems, Computer Science, or a related field.
• Three (3) plus years of experience in business analysis, system administration, or a related role.
• Experience with facilities management, energy management, environmental health or transportation systems preferred.
• Proven ability to gather and document business and technical requirements.
• IBM Maximo Application is required.

Responsibilities:

• Maintain and support facility systems to ensure optimal performance and reliability.
• Collaborate with IT teams to troubleshoot and resolve system issues in a timely manner.
• Monitor system performance and recommend improvements or updates as necessary.
• Ensure data accuracy, integrity, and security within assigned systems. | Business Analysis and Facilitation
• Work closely with business units to understand their processes, challenges, and system requirements.
• Analyze business needs and translate them into functional and technical requirements for system enhancements or new features.
• Facilitate meetings and workshops with stakeholders to gather input and prioritize needs.
• Document workflows, processes, and system configurations to support operational transparency and decision-making.
• Develop and maintain reports, dashboards, and data visualizations to support decision-making and operational efficiency.
• Provide data insights to help business units achieve their strategic and operational goals.
• Collaborate with technical teams to design, configure, and implement system updates or new functionality.
• Test system changes, ensuring they meet business requirements and do not disrupt operations.
• Develop and deliver end-user training, documentation, and ongoing support to maximize system utilization.
• Identify opportunities for process improvement and work with stakeholders to implement solutions.
• Other duties as assigned.

To apply, visit https://www.sujobopps.com/postings/112515