"System & Process Improvement Analyst, Finance & University Planning (2849)"

Job Description

The System and Process Analyst supports ISU's process and system improvement goals by analyzing, documenting, designing, and optimizing ISU systems and processes. This role requires a deep understanding of business processes, strong analytical skills, and the ability to collaborate and communicate with cross-functional teams to enhance efficiency and effectiveness.

Key Responsibilities

Process Analysis and Optimization:

• Map, document, evaluate, and analyze current-state business processes across the University
• Collect and analyze data to support business cases and evaluate the effectiveness of process changes
• Collaborate with stakeholders to gather requirements and understand workflow intricacies
• Identify opportunities for improvement; design solutions collaboratively with stakeholders
• Facilitate, coordinate, and implement improvement initiatives using Lean, Six Sigma, or related methodologies

System Evaluation, Integration, and Support:

• Analyze functional use of enterprise systems
• Gather and translate business requirements into system specifications for improvements or implementations
• Collaborate with Information Technology and functional teams to test, implement, and validate system changes
• Conduct impact assessments

Stakeholder Engagement:

• Build strong relationships across academic and administrative units to foster collaboration
• Ensure stakeholders are informed, active contributors in improvement initiatives and satisfied with results and outcomes

Documentation and Training:

• Create and maintain detailed documentation of business processes, system configurations, and integration points
• Collaborate with Human Resources and other resources to train users and provide support resources

Minimum Qualifications

• Bachelor's degree in Business Administration, Information Technology, Organizational Development or related field
• At least three (3) years of experience in business or systems analysis, process improvement, or a similar role
• Proven track record applying strong analytical and problem-solving skills to identify and resolve complex system and process issues efficiently
• Excellent interpersonal and communication skills; ability to translate technical details for non-technical audiences
• Familiarity with project management methodologies and a proven ability to apply these methodologies to successfully deliver projects within scope, on time, and within budget constraints

Preferred Qualifications

• Master's degree or professional certification in process improvement (e.g., Lean, Six Sigma)
• Higher education experience strongly preferred

Additional Information

You must submit your CV/resume, cover letter, and list of three (3) professional references, including current contact information. This position will remain open until it is filled; however, priority consideration will be given to applications received on or before August 3, 2025. Salary will be between $65,000 - $70,000 per year, commensurate with education and experience. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight.

Idaho State University is an Equal Employment Opportunity employer, including Veterans and individuals with disabilities. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov. Preference may be given to veterans who qualify under state and federal laws and regulations.