"Systems Administrator 2, ERP, Digital Technology Solutions"

Job Overview

Responsible for maintaining the on-going reliability, performance, management, and support of ERP application environments supporting education, research, administrative, and other activities.

Essential Functions

• Work on multiple, moderate to high complex projects as a project team member.
• Maintain ERP systems and applications, supporting and training users for ERP system(s) and applications usage.
• Create and share technical estimates and operational requirements to enable accurate planning with realistic timelines.
• Support integration of changes in test, preproduction, and production environments.
• Evaluate problems and determine the required course of action.
• Perform ERP module installations for upgrades and patches and log all technical upgrade steps.
• Work with Business Systems Analysts, DevOps engineers, database administrators, and ERP programming staff in coordinating system-wide updates, fixes, and upgrades.
• Ensure the performance and reliability of ERP systems.
• Respond to escalated system problems.
• Monitor and maintain a comprehensive set of performance metrics for all system features.
• Maintain history reports, identify and address reoccurring problems.
• Create and review checklists of standard operating procedures looking for continued ways to improve procedures to save time and money.
• Participate in peer knowledge sharing groups.
• Prepare documentation for customer support, such as server and client hardware/software configurations.
• Research and evaluate emerging ERP technologies.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

• Bachelor's Degree in Computer Science, Information Systems, or related field.
• Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

• Two (2) years of business and/or ERP implementation experience.
• Experience with systems and database administration.
• Skilled in multiple technical environments and knowledge of a specific business area.

Physical Requirements/Work Environment

Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. UC Benefits Link Highlights include:

Salary/Hourly Pay Rate Information:

Comprehensive Tuition Remission
UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans
As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance
UC prioritizes work-life balance with a generous time-off policy, including:
Vacation and sick time
11 paid holidays and additional end-of-year paid time off (Winter Season Days)
6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary based on experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html

Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu.