"Parking Operations Specialist"

Posting Details

Posting Summary

Working Title Parking Operations Specialist

Role Title Admin and Office Spec II

Role Code 19012-FP

FLSA Nonexempt

Pay Band 02

Position Number 280W0415

Agency Northern VA Community College

Division NV280-VP Finance

Work Location Loudoun - 107

Hiring Range $16/hr

Emergency/Essential Personnel No

EEO Category F-Admin Supp

Full Time or Part Time Part Time

Does this position have telework options? -Telework options are subject to change based on business needs- No

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

Monday – Friday between the hours of 11:00am to 5:00pm (maximum of 29 hours per week)

Sensitive Position No

Job Description

General Description:

This position will perform routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.

Duties and Tasks:

Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support.

Manage Print Services ,refill paper, toner, and staples as needed. Troubleshoot paper jams.

Support duties include but not limited to: Monitoring SmarterTrack for tickets and address as necessary. Escalate tickets to Tier 2 as needed.

Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware.

Operating a state enforcement vehicle while preforming duties.

Essential Functions:

Front Desk

Manage Print Services

Parking Enforcement

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

KSAs:

Ability to interpret and apply policies, procedures and guidelines.

Communication and customer service skills

Good problem solving and critical thinking skills.

Required Qualifications:

Customer service experience

Computer experience working in a Windows environment

Valid Driver’s License

Additional Considerations

Additional Considerations:

Cash-handling experience

Experience in an office environment.

Experience dealing with customer concerns and problems.

Operation of a State Vehicle Yes

Supervises Employees No

Required Travel

Maybe required to travel between NOVA Campuses.

Posting Detail Information

Posting Number WGE_1968P

Recruitment Type General Public - G

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date 05/17/2024

Job Close Date 06/01/2024

Open Until Filled No

Agency Website www.nvcc.edu

Contact Name

Email

Phone Number

Special Instructions to Applicants

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information

Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.

At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA’s commitment to inclusive excellence, please visit our website.

NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.

We strive to ensure our employees have the tools and development opportunities to support and promote NOVA’s mission. For more information about NOVA and its programs and services, please visit our website at www.nvcc.edu.

The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVA’s Annual Security Reports

Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

ADA Statement

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/73597

Supplemental Questions

Required fields are indicated with an asterisk (*).

* I understand that this is a part-time position. In consideration thereof, I wish to proceed with the completion of my application.

No response.

Yes.

No.

* I understand that only information provided at the time of the application submission will be considered when determining my qualifications and only responses to Supplemental Questions that can be verified in my application and resume will be credited.

Yes

No

* I understand that this position is not telework eligible and I will be required to attend work in-person.

Yes

No

* I understand this position is located in Virginia and I will be required to reside in the DMV metro area.

Yes

No

* DO you have a computer experience working in a Windows environment ?

Yes

No

* Do you have a valid Driver’s License ?

Yes

No

* Do you have customer service experience?

Yes

No

Applicant Documents

Required Documents

Resume

Optional Documents

Cover Letter/Letter of Application

Other Document

AHP Letter