"Technology Consultant - Computer Technology Services"

POSITION SUMMARY:

The Technology Consultant serves as a strategic advisor and technology liaison for the Duquesne University community, including faculty, staff, and students. This role is responsible for providing expert consultation, conducting market research, and developing tailored technology solutions that support academic and administrative initiatives. The Technology Consultant exercises independent judgment in recommending products and assists in the procurement processes. This position requires a high level of technical knowledge, customer engagement, and contributing directly to the strategic goals of the Technology Sales at the TechHub.

DUTIES AND RESPONSIBILITIES:

• Provides expert consultation to university stakeholders on technology solutions, including hardware, software, and peripherals.
• Perform research on vendor offerings and collaborate with technology partners to identify optimal pricing, value, and procurement strategies.
• Develops and presents formal quotes and proposals tailored to departmental and individual needs.
• Analyzes inventory trends and assist in strategic purchasing decisions to optimize store performance.
• Oversees the coordination of product deliveries, special orders, and repair services, ensuring timely and accurate fulfillment.
• Manages technology and catalog for internal and external customers on ecommerce sites, such as Unimarket and Cashnet.
• Completes other duties as assigned.

REQUIREMENTS:

Minimum qualifications:

• Bachelor’s degree in technology, business, sales or a related field from an accredited institution.
• Minimum of 2 years of professional experience in retail, technology consulting, or customer service.
• Minimum of 2 years of professional experience in retail, technology consulting, or customer service.

Preferred qualifications:

• Experience working in higher education.

Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:

• Strong organizational skills, attention to detail, and ability to prioritize effectively.
• Demonstrated ability to work independently and manage multiple projects with minimal supervision.
• Strong organizational skills, attention to detail, and ability to prioritize effectively.
• Excellent written and verbal communication skills.
• Ability to understand technical requirements and communicate recommendations to non-technical audiences.
• Flexibility to work evenings and weekends during peak University events (e.g., student move-in, orientations).
• Experience with ITSM tools and remote support technologies
• Ability to establish and maintain effective working relationships with the University Community.
• Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.

APPLICATION INSTRUCTIONS:

Applicants are asked to submit a cover letter, resume, and contact information for three professional references.

Duquesne University was founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit. Duquesne University is Catholic in mission and ecumenical in spirit. Motivated by its Catholic identity, Duquesne values equality of opportunity both as an educational institution and as an employer.