Provides input to manager on employee work performance and
behaviors; assists in ensuring a fair, open and inclusive work
environment in accordance with the District's mission, goals and
values.
Serves as lead academic record evaluation resource providing
technical guidance and assistance to evaluation staff and
information to students, counselors, faculty and staff regarding
the interpretation of District policies, procedures, and
federal/state regulations as it relates to graduation and CSU/UC
general education certification; explains basis for evaluation,
researches student complaints, resolves problems and makes
corrections as needed; provides recommendations on policy, process
and procedures enhancements.
Updates and maintains the degree audit systems.
Provides information and technical assistance to other
colleges, universities and institutions outside of the District
regarding course transfers, course equivalencies, course
descriptions and other evaluation-related requirements.
Evaluates student academic records to determine student
advanced standing following established procedures, in consultation
with the Articulation Officer; verifies completion of educational
requirements for degrees, certificates, California State
University General Education (GE) breadth requirement certification
and Inter-segmental General Education Transfer Curriculum (IGETC)
Certification.
Evaluates graduation applications; prepares, updates and
maintains graduation lists; updates records of student academic
standing including removing holds; prepares department approval and
distributes for signature diploma and certificate lists;
distributes diplomas and certificates to students and alumni;
assists with coordination of graduation ceremonies.
Conducts degree audits to ensure students meet all requirements
and prepares IGETC and GE certifications; researches and corrects
degree audit discrepancies based on established guidelines; updates
and maintains the degree audit system; assists with grade intake at
semester end.
Prepares correspondence to students on graduation and degree
requirements, evaluation status, additional required documentation,
and regarding other evaluation-related issues; maintains a variety
of standard office and specialized records and files; creates and
maintains spreadsheets and databases to track petitions,
electronic and paper files, activities and services.
Scans and maintains all student supporting documentation to
meet retention and audit requirements; maintains and ensures the
confidentiality of all student documents and records in accordance
with the Family Educational Rights and Privacy Act and established
District policies and procedures.
Demonstrates sensitivity to and understanding of historically
minoritized groups and participates in professional development
activities to increase cultural competency to enhance equity-minded
practices within the District.
OTHER DUTIES
Provides backup for other admissions and records staff.
Assists at graduation ceremonies by preparing graduation lists,
prepare and distribute reader cards, regalia, and other ceremony
activities.
May assist Curriculum Analyst and Articulation Officer by
creating and maintaining major sheets, degree/ certificate and
program requirements in computer systems.
Reviews course waiver/substitution petition forms and
nontraditional education materials for granting college
credits.
Performs related duties as assigned.
Employment Standards / Minimum Qualifications
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
Methods, techniques and sources of information used in
analyzing and evaluating student records and transcripts.
Practices, techniques and terminology involved in academic
structures, transfer of credit and curriculum interpretation in
post-secondary educational institutions.
District policies and procedures regarding curricula and
instructional programs offered by District colleges and associated
degrees and certificates.
District graduation requirements and general education transfer
requirements.
Customer service practices including telephone and email
etiquette.
District student recordkeeping practices and procedures for
processing student information and interpreting input and output
data.
Policies, procedures, goals and objectives of a college
admissions and records department.
Research methods and procedures applicable to academic
records.
The Family Educational Rights and Privacy Act and other
District, state and federal laws, rules, regulations and policies
governing student admissions and records.
Practices and techniques of sound business communication;
correct English usage, including spelling, grammar and
punctuation.
Safety policies and safe work practices applicable to the
assignment.
Personnel Commission Rules, Board Policies and Administrative
Regulations, Human Resources Procedures and collective bargaining
agreements.
Basic principles and practices of employee work guidance and
direction.
Uses and operations of scanners, phone systems, computers,
standard business software, and database and spreadsheet
applications.
Skills and Abilities to:
Assign and review the work of assigned staff.
Evaluate student academic records in compliance with the
California Education Code, Title 5, board policy, administrative
regulations and college catalogs.
Interpret, explain and apply complex legal mandates,
regulations, guidelines, policies and procedures applicable to
assigned responsibilities with consistency and a high degree of
accuracy.
Provide customer service in person, over the phone and
electronically, sometimes to confrontational individuals.
Analyze problems, evaluate alternatives and recommend or adopt
effective courses of action in accordance with established policies
and procedures.
Maintain confidentiality of District and student files and
records.
Performs mathematical calculations.
Set priorities and exercise sound judgment within areas of
responsibility.
Understand, interpret, explain and apply applicable laws,
codes, regulations, policies and procedures.
Effectively engage and support historically minoritized groups
by addressing issues of equity and improving culturally responsive
service-oriented practices.
Communicate effectively, both orally and in writing.
Understand and follow written and oral instructions.
Operate a computer and use standard business software.
Represent the District effectively to students, counselors,
faculty and other colleges.
Exercise tact and diplomacy in dealing with sensitive, complex
and confidential student situations.
Establish and maintain effective working relationships with all
those encountered in the course of work.
EDUCATION AND EXPERIENCE
An associate degree and at least four years of progressively
responsible experience in academic records, counseling, advising or
matriculation services in a higher education institution; or an
equivalent combination of training and experience.
LICENSES, CERTIFICATES AND OTHER
REQUIREMENTS
Certain assignments may require a valid California driver's license
and the ability to maintain insurability under the District's
vehicle insurance program.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative
of those that must be met by employees to successfully perform the
essential functions of this class. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Physical Demands
While performing the duties of this class, employees are regularly
required to sit; talk or hear, in person and by telephone; use
hands repetitively to finger, handle, feel or operate standard
office equipment; and reach with hands and arms. Employees are
frequently required to walk and stand; and lift up to 10 pounds and
occasionally up to 25 pounds.
Specific vision abilities required by this job include close vision
and the ability to adjust focus.
Mental Demands
While performing the duties of this class, employees are regularly
required to use written and oral communication skills; read and
interpret data, information and documents; analyze and solve
problems; observe and interpret situations; learn and apply new
information or skills; perform highly detailed work; work on
multiple, concurrent tasks; work with frequent interruptions; work
under intensive deadlines; and interact with District managers,
staff, the public and others encountered in the course of
work.
WORKING ENVIRONMENT
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential duties of this class. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Employees work under typical office conditions subject to frequent
public contact and interruption; and intermittent exposure to
individuals acting in a disagreeable fashion.
The employee may be required to travel to locations other than
assigned work site and to adjust to work schedule changes and
requirements to work overtime.
Assessment Process
Only the most qualified applicants
will be invited to interview for the
assignment.
WORK SCHEDULE:
Monday - Friday, 8:00 AM -
5:00PM
To apply, visit https://www.schooljobs.com/careers/scccd/jobs/5437642/temporary-evaluation-specialist
je-f281d24a4bda4f0ab6c135160d091fda
