"Temporary Monitor (Campus & Auxiliary Dining Halls)"

Job Description

The University of Notre Dame Operations, Events, and Safety (UOES) division is currently hiring for multiple on-call/temporary positions in the Campus Dining Halls in our Campus Dining department. The UOES division oversees the University's event management, hospitality, and customer service functions, while also supporting student life, academic initiatives, research activities, and annual milestone celebrations.

Monitor

The Monitor welcomes guests and assists in supporting the mission and goals of a 'Best in Class' dining program. This 'front-of-house' position is critical to ensuring all diners feel welcome by providing a warm, friendly atmosphere and being responsive to the needs of our guests. This person is responsible for verifying student eligibility for meal service, monitoring overcrowding, preventing unauthorized individuals from entering or guests from exiting with excessive food, and maintaining cleanliness of the dining hall.

Key Responsibilities:

• Greet and welcome students, faculty, staff, and guests upon entry to the dining hall in a friendly and professional manner
• Verify meal plans, student IDs, or other authorized access for all individuals entering the dining hall, ensuring proper entry protocols are followed
• Monitor dining room activity to maintain a safe, clean, and orderly environment, promptly addressing any spills, hazards, or disruptive behavior
• Circulate throughout the dining area, assisting patrons with general inquiries, directing them to different stations, or addressing minor concerns
• Ensure compliance with dining hall policies, such as 'no outside food' or proper waste disposal, politely reminding patrons as needed
• Assist with maintaining the cleanliness of dining tables and chairs during service hours, wiping down surfaces as needed
• Report any equipment malfunctions, maintenance issues, or significant incidents to dining hall management immediately
• Support the overall dining experience by maintaining a visible and helpful presence, contributing to a positive atmosphere

Qualifications

• Capable of managing time effectively with minimal supervision
• Positive, respectful, and committed to the schedule you create
• Excellent communication and listening skills
• Ability to maintain a standing position for extended periods of time (up to 6 hours at a time).
• Ability to move around the caf to attend to the needs of guests
• Ability to move, lift and handle equipment, supplies and other objects weighing up to 25 pounds.
• Ability to position self to move items weighing up to 25 pounds from floor to shelves and cabinets above and below counter height
• Follow food safety procedures for handling, storing, and serving food products

Additional Information

Pay Rate: $17.50/hr