"Testing Center Director"

POSITION SUMMARY

The Testing Center Director holds a pivotal leadership role, overseeing and directing all operations at the colleges testing centers located at the CentreTech and Buckley campuses. These centers deliver a comprehensive suite of essential testing services—including placement testing (Self Assessments), CLEP, DSST, PearsonVUE, Meazure Learning, National Testing Network (NTN), National Center for Competency Tests (NCCT), HiSET, Prior Learning Assessment (PLA) Exams, Spanish Placement Test, classroom make-up and accommodated tests, and distance education proctoring.

The Director is entrusted with ensuring seamless staff coverage across multiple locations, managing Accuplacer unit allocations and user accounts, and serving as the primary test administrator and principal contact for all external testing agencies. This position is responsible for the strategic management of the testing center budget and the development and implementation of new testing services to benefit CCA students, faculty, staff, and the broader community. The Directors decisions and leadership directly impact student success, institutional reputation, and community engagement.

The ideal candidate will demonstrate exceptional organizational, leadership, and management skills, and possess the vision to shape the future direction of the testing center. Superior interpersonal and teamwork abilities are essential for fostering a collaborative and high-performing environment.

DUTIES & RESPONSIBILITIES

Testing Functions

• Provide strategic oversight of all student assessment activities, including placement testing for regular and ESL classes, ensuring accuracy, fairness, and compliance with institutional standards.
• Lead and manage CLEP, DSST, PearsonVUE, Meazure Learning, NTN, NCCT, HiSET, and distance education proctoring, including vendor relations, contract negotiations, test upgrades, and pricing decisions.
• Ensure the effective delivery of proctoring services at Buckley Space Force Base, expanding assessment offerings as needed to meet evolving institutional and community needs.
• Champion the colleges make-up and accommodated testing services at CentreTech Campus, coordinating closely with Academic Success Faculty and Staff to guarantee equitable access and support.
• Exercise full accountability for the testing centers budget, identifying and implementing innovative testing services to maximize value for CCA students, faculty, staff, and community members.
• Attain and maintain eligibility as a testing administrator and proctor for all current and future assessments, upholding the highest standards of professional competence.
• Conduct regular reviews of placement questionnaires and sponsor partnerships to proactively address and anticipate the needs of CCA students and the community.
• Pursue and establish new testing partnerships to ensure the college remains at the forefront of assessment services.
• Oversee the continuous improvement of departmental webpages, ensuring clear and effective communication of services to all stakeholders.
• Collaborate with Academic Chairs and Deans to introduce and implement new tests that advance student achievement.
• Lead data analysis initiatives to measure outcomes related to English and math placement, informing strategic decision-making.
• Optimize revenue generation and resource allocation, balancing the centers offerings to meet institutional and community needs while ensuring financial sustainability.

Accountability and Integrity

• Develop, implement, and maintain policies that safeguard the confidentiality and security of all testing materials, logs, and documents, and uphold the highest standards of academic integrity.
• Provide comprehensive training to staff, fostering a culture of vigilance and ethical conduct to prevent and address cheating.
• Ensure a consistently quiet and secure testing environment across all locations.
• Document and report all instances of academic dishonesty in strict accordance with Testing Center policies and the CCA Student Code of Conduct.
• Oversee the timely and accurate uploading of scores into Banner, resolving discrepancies promptly to maintain data integrity.
• Maintain detailed reports and analytics on tests offered, providing critical insights for scheduling, decision-making, and leadership review.

Payment and Budgetary Functions

• Set assessment costs and monitor all financial transactions, ensuring fiscal responsibility and transparency.
• Lead the procurement process for testing units and supplies, maintaining optimal inventory levels.
• Identify, evaluate, and implement new income-generating testing opportunities to enhance the centers financial health.

Supervision & Training

• Guarantee year-round coverage of all testing center locations, strategically scheduling additional sessions and proctors during peak periods.
• Design and deliver comprehensive training programs on Banner, RegisterBlast, Navigate, Accuplacer, FormStack, D2L, and other relevant systems to ensure staff proficiency.
• Recruit, mentor, and supervise Testing Specialists, fostering professional growth and accountability.
• Develop and maintain robust procedures and departmental manuals, ensuring operational excellence and consistency.
• Lead change management initiatives related to testing procedures, staffing, and physical environments.
• Clearly communicate and instill the vision of the testing center, ensuring all team members are aligned and actively contributing.
• Model and promote best practices in inclusion, equity, and diversity, setting a standard for the department and institution.

College, Community and State-Wide Representation

• Forge and sustain strategic relationships with college staff to ensure all assessment and testing needs are met, including services for faculty and staff.
• Provide timely and transparent communication to college staff and faculty regarding new developments or changes in testing policies and services.
• Represent the college at the National College Testing Association (NCTA), Rocky Mountain College Testing Association (RMCTA), and CCCS Testing group meetings.
• Oversee Concurrent Enrollments Accuplacer testing process at local high schools, including the vetting, training, and evaluation of high school proctors, and coordination with district liaisons.
• Collaborate with Communications & Marketing to develop impactful testing publications and communications.
• Establish and maintain relationships for off-site, non-high school testing as needed, expanding the reach and reputation of the testing center.

REQUIRED QUALIFICATIONS

• Bachelors degree (or higher) in psychology, business, education, psychometrics, measurement, mathematics, or a related field
• 1-2 years experience proctoring exams in a classroom or testing center setting
• 2 years management and supervision experience
• 1 or more years providing excellent customer service in an education or business setting
• Computer skills including Internet and MS Office
• Excellent problem-solving skills

PREFERRED QUALIFICATIONS

• Excellent organizational skills
• Excellent planning skills
• Systemic vision
• Excellent interpersonal skills
• Ability to be flexible

SUPPLEMENTAL INFORMATION

Salary Range: Anticipated salary is $66,944.44 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent benefit plan, including generous leave, holiday, and education benefits.

Deadline to Submit Application Material: Application review will begin at the closing of the position on Monday, January 19th, 2026 at 11:59PM.

Application Process: When submitting your online application, please include a cover letter clearly shows how the applicants professional experiences align with the minimum qualifications, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to HR@ccaurora.edu upon offer of employment. If you have questions regarding this position, please contact us at HR@ccaurora.edu.