"Testing Coordinator"

Job Summary

The Rollins College Department of Accessibility Services is seeking a service-oriented Testing Coordinator to join their team. The Testing Coordinator performs administrative duties and collaborates with students, faculty, Accessibility Services staff, and Information Technology to proctor exams and support additional functions of the Accessibility Services office as needed.

Primary Responsibilities

• Manage the day-to-day functions of accommodated testing services including organizing, and coordinating exam times, spaces and technology.
• Work with students and faculty to provide responsive, respectful, and collaborative testing support services.
• Maintain testing accommodations that ensure academic integrity, distraction-reduced exams and equity in testing center operations.
• Proctor tests, scribe and act as reader as needed.
• Manage the alternative format textbook accommodation.
• Communicate with faculty members regarding testing and support needs.
• Answer the department phone line and department email.

Minimum Qualifications & Education

• High School diploma or equivalent.
• At least two years of related experience, with at least one year in a role involving coordination, scheduling, or direct student support.

Minimum Qualifications

• Bachelor's degree.
• Experience working with students with disabilities in a higher education setting.

Knowledge, Skills, & Abilities

• Knowledge of the needs of higher education students with disabilities.
• Highly level of organizational, problem solving and time-management skills.
• Ability to calmly perform in a high-stress environment.
• Strong interpersonal skills and the ability to provide excellent customer service to diverse stakeholders.
• Ability to foster working relationships with both on and off campus parties.
• Ability to respectfully communicate, collaborate and relate to students with disabilities.
• Ability to handle highly sensitive and confidential matters with discretion and professionalism.
• Knowledge of distraction-reduced testing protocols.
• Knowledge of alternative text formats and the steps needed to deliver them to eligible students.
• Knowledge and experience in training student populations.
• Knowledge of Assistive Technology implementation and best practices.
• Willingness to undergo regular training in new Assistive Technology devices, practices and protocols.
• Some technical knowledge is needed for troubleshooting underperforming hardware and software.

Work Schedule

The Testing Coordinator role is a 10-month appointment (August-May), part-time benefits eligible role, scheduled to work 34 hours per week, 1290 per year. Schedule will be discussed during interview process.

Flexible schedule or overtime may be required to meet business needs during evenings or weekends.

Work Environment

• Campus-based, front-facing customer service position, working in an office environment.
• Prolonged periods of sitting at a desk and visual strain working on a computer.

Instructions to Applicants

To apply, please submit an application and upload the following materials:

• Resume
• Cover Letter (optional)

Screening of applications will begin immediately.

Benefits & Perks

• Paid Time Off (vacation, sick and personal time)
• Paid Holidays
• Paid College Closure Days
• Eligible for Dental & Vision Insurances (within 30 days of hire)
• 100% Employer-Paid Short & Long Term Disability Insurance
• Domestic Partner Benefits
• 11.5% Employer Retirement Contributions
• Discounted On-Campus Dining Meal Plans
• Free On-Campus Parking
• Free Access to Campus Amenities (gyms, pools, library, sporting events and more)
• Pet Insurance
• 100% Employer-Funded Employee Assistance Program
• Award-Winning Wellbeing Programs
• Plus More!