"Training and Operations Analyst I (Temp)"

Job Description

The University of Alabama at Birmingham (UAB) Temporary Services is seeking a Human Resources Training & Operations Analyst I to manage administrative system training and operational support for one or more HR systems. This role provides system training, user support, troubleshooting, and policy interpretation while ensuring HR systems operate efficiently, securely, and in compliance with university, local, state, and federal regulations.

The Analyst will also review, test, and document system modifications; develop and maintain online training resources; and deliver individual, classroom, and campus-wide training sessions on functional HR topics.

Key Responsibilities:

• Provide operational support and troubleshooting for HR systems, including:
  1. Oracle E-Business Suite (EBS)
  2. Campus Time and Attendance (Kronos/UKG)
  3. OnBase Document Management System
  4. Guardian I-9 System
  5. Assist with HR system training
• Assist with HR System Training, user support, and policy guidance related to assigned systems.
• Collaborate with HR partners and IT teams to identify, troubleshoot, and resolve system-related issues.
• Review, test, and document system updates or modifications to maintain or enhance system functionality and service levels.
• Develop, maintain, and update online training materials, user documentation, and reference guides.
• Deliver individual, group, classroom, or campus-wide training sessions on HR systems and functional processes.
• Support HR communications related to system updates, training initiatives, and procedural changes.
• Assist with process improvement initiatives, system analysis, and special projects as assigned.
• Perform other related duties as assigned.

Qualifications

Required Qualifications:

• Bachelor's degree in Business, Human Resources, Information Technology, or a related field.
• Three (3) years of related experience supporting HR systems, training, or operations.
• Work experience may not substitute for the required education.