Transfer Success Coach
Salary: $57,512 - $60,445
Job Type: Full-Time
Job Number: FY2300721
Location: Main Campus - Baytown, TX
Division: Provost/Academic & Student Affairs
Position Overview
Starting Salary Range is $57,512 - $60,445. The initial salary
offer is commensurate with education and related work
experience.
Lee College has set an ambitious institutional goal: raising the
transfer intending for students on a bachelor's-degree pathway from
approximately twenty-five percent (25%) today to thirty-five
percent (35%). The Transfer Success Coach gives students a single,
dedicated point of contact as they finalize their transfer plan,
move through acceptance, and begin their first term at a four-year
institution. The Coach works alongside students to confirm their
destination and degree program, prepare for the logistics of the
move, and stay connected into the receiving institution so support
continues without a gap.
This work is specialized, proactive, and relationship-driven. The
Coach partners with students through the transition between
university acceptance and the first term of enrollment, helping
them build on their own strengths and momentum while navigating the
financial, logistical, and life-stability factors that can
otherwise interrupt persistence. The Coach treats each student as a
capable partner in their own success; working alongside them so
students arrive at their transfer institution ready to persist.
Reporting to the Director of Transfer Services, the Coach works in
a collaborative team that supports the institutional transfer
goal.
Essential Duties & Responsibilities
Pre-Acceptance Transfer Guidance
Guide transfer plan finalization: confirm the student's
destination institution, degree program, and credit mapping based
on proximity, program quality, financial aid, and articulation
strength, in collaboration with the student's academic
advisor.
Provide advising and degree audit review to confirm
transferability of coursework and support career exploration to
keep the plan aligned with student goals.
Coordinate university campus visits and small-group sessions
connecting Lee College students with advisors and current students
at receiving institutions.
Monitor transfer application progress and conduct proactive
outreach to students who stall; ensure students complete
introductory financial literacy coursework and have a preliminary
financial plan in place.
Post-Acceptance Transition & Persistence
Management
Serve as the student's primary point of contact from university
acceptance through the first term of enrollment.
Build and track an individualized transition checklist covering
post-admission steps: orientation registration, financial aid
verification, loan counseling, enrollment confirmation, and
residency documentation.
Monitor risk indicators and conduct structured, proactive
outreach through the summer and first term to prevent transfer melt
and reinforce persistence.
Empower students to navigate the transfer process, including
the establishment and understanding of student expectations at the
receiving institution.
Coordinate directly with the receiving institution for a warm
hand-off to the student's first-term advisor, ensuring support
continues across the institutional boundary.
Basic Needs & Financial Readiness
Navigation
Conduct proactive needs assessments covering housing, food
security, transportation, childcare, healthcare, employment, and
technology access, and connect students to campus/community
resources, escalating crises per established protocol.
Support housing transition planning and assist students in
updating public benefits (SNAP, Medicaid, housing assistance) to
reflect their new campus or city.
Coordinate with disability services at both Lee College and the
receiving institution to ensure continuity of accommodations.
Help students understand financial aid packages,
cost-of-attendance, and payment timelines; support semester-level
budgeting and connect students to scholarship or emergency aid when
gaps arise.
Identify financial gaps and connect students to scholarship,
emergency grant, or institutional aid opportunities. Prepare
students for common financial transition challenges during the
first semester.
Partnerships, Engagement, & Reporting
Plan and lead transfer workshops, information sessions, and
transfer fairs that build a visible transfer culture on campus;
develop transfer guides and resources for students.
Build and maintain relationships with partner-university
admissions staff and advisors, receiving-institution partners, and
educator pathway teams
Represent Lee College at college and community events as
needed.
Maintain accurate case notes and milestone tracking in myPath,
and contribute data for grant/institutional reporting (transfer
yield, melt reduction, first-term persistence, basic needs metrics)
to drive continuous improvement.
Participate in pathway meetings to align transition support and
inform transfer patterns, student needs & observations.
Cross-Institutional Collaboration: Partner with Lee College
departments to align student support.
Additional Duties & Responsibilities
Registration and transfer application periods are peak times
requiring extended hours.
Perform other duties as assigned.
Minimum Education, Experience, Knowledge, Skills &
Abilities
Bachelor's degree required; Master's degree preferred.
Two (2) or more years of related experience.
Strong organizational skills and follow-through to manage a
caseload across multiple simultaneous transitions.
Experience in student support, case management, basic needs
coordination, or student success programming.
Excellent computer skills.
Excellent oral and written communication skills.
Ability to work collaboratively with faculty, administrators,
and other staff members.
Ability to work well with individuals from different
backgrounds.
Must be available to work a flexible work schedule with
mandatory evenings and weekends.
Assignment will include the Baytown campus and service area
sites, including, but no limited to, in East Harris, Liberty, and
Chambers Counties.
Lee College does not discriminate on the basis of race, color,
religion, sex (including pregnancy, gender identity and sexual
orientation), national origin, age, disability, veteran status,
genetic information or any other basis protected by law.
To apply, please visit https://apptrkr.com/9745548"">https://www.schooljobs.com/careers/lee/jobs/5436742/transfer-success-coach
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