"Tutorial Services Coordinator (SDSII)"

Job Details

Location: San Marcos, TX

Texas State University

Tutorial Services Coordinator (SDSII)

Posting Number: 2026236

Location: San Marcos

Department: Student Learning Assistance Center

Recruitment Type: Open Recruiting

Job Type: Full-Time

Monthly Salary: $3,901.00 - $4,000.00

Job Category: Exempt

Required Qualifications

• Experience planning and coordinating post-secondary learning assistance activities and programs for university students.
• Experience in personnel supervision and evaluation.
• Experience working directly with various stakeholders such as learners, subject matter experts, faculty, staff, and administrators.
• Ability to work flexible hours including evenings and weekends.
• Skilled in effective time management and prioritization while adhering to time action plans.
• Demonstrated knowledge of field of developmental education, learning strategies, and study skills.
• Strong written and verbal communication.

Preferred Qualifications

• Earned graduate degree in appropriate field including Adult Education, Developmental Education, Educational Leadership, Educational Psychology, Student Affairs, Professional Counseling, etc. from an accredited institution.
• 2-5 years of professional, full-time employment in learning or tutoring center which includes personnel supervision and evaluation.
• Familiarity with International Tutor Training Program Certification (ITTPC) application and renewal processes and standards as is provided by the College Reading & Learning Association (CRLA).
• Experience working with special populations including student athletes and/or military-connected students.
• Direct experience with budget oversight and payroll management
• Teaching experience in post-secondary environment.
• Tutoring experience in post-secondary environment.
• Coursework and/or experience with research
• Strong written communication skills.
• Strong verbal communication skills.

Job Description

The successful candidate will be responsible for the management and supervision of SLAC’s tutoring services, working with a student staff of approximately 70 each semester in a top-quality tutoring lab. The Tutorial Services Coordinator functions as part of the learning center’s professional staff team by maintaining a productive and collaborative learning environment that involves assisting students, faculty, and staff with various academic success issues, participating in the creation, implementation, and evaluation of student training programs, policies, and procedures, and assessing all facets of tutoring impact.

Job Duties

• Recruit, screen, test, interview, and hire 60-70 academic tutors and STUDY or desk assistants per academic year. Identify and interview leadership staff from among existing tutoring personnel. Create applicant pool by contacting qualified applicants directly and soliciting referrals from faculty and staff members, current employees, etc. Administer content area diagnostic tests, conduct interviews, and hire applicants that can best help the the STUDY fulfill its mission of providing quality tutoring services to Texas State students.
• Schedule, mentor, and supervise 60-70 academic tutors and desk assistants. Conduct staff meetings and maintain communication with the STUDY staff regularly. Coordinate leadership staff in conducting performance evaluations for all tutors and lab assistants each semester through self-assessments, forms completed during interviews, and observations. Ensure accurate quantitative data collection by overseeing the training of undergraduate leadership and SLAC Desk Assistants. Coordinate the administration, accurate completion, and analysis of the STUDY client satisfaction surveys during a one-to-two-week period toward the end of each semester.
• Coordinate and conduct a 12-month SLAC tutoring staff training program that satisfies College Reading and Learning Association (CRLA) certification requirements - Levels I-III. Collaborate with campus Student Academic Support Programs (SASP) partners to assist in the planning of its annual training conference. Coordinate and conduct regular training sessions on current technology, learning skills and strategies, subject matter content, and policies and procedures throughout the year. Serve as Co-Chair of a committee charged with submission of CRLA certification or re-certification materials as needed. Ensure oversight of the STUDY staff certification progress and completion.
• Develop programs to support underserved courses. Coordinate with campus partners to staff the STUDY Hubs locations - satellite tutoring sites with tutoring support for specific student populations. Organize small group tutoring appointments for specific courses.
• Function as a member of the SLAC professional staff team by attending staff meetings, providing consultation to students about their unique academic needs (i.e., learning/study skills and discipline specific skills), making referrals to appropriate campus resources, assisting with training programs for all SLAC student workers, and promoting SLAC by speaking to classes, student organizations, and faculty/staff about SLAC services and strategies for academic success. Assist SLAC’s SI Coordinator in advising SLAC committees. Guide the STUDY committee members in creating initiatives and activities focused on improving current and future program needs such as marketing, volunteerism, and recruitment. Represent SLAC and Texas State University by attending and presenting at local, state, and national conferences.
• Establish collaborative relationships with key faculty and staff members, especially those in academic departments that generate high tutoring utilization rates. Utilize these relationships to identify prospective tutors, publicize SLAC’s services, obtain assistance with content training for tutors and procurement of resources such as current textbook copies, set specific policies and procedures when necessary, and resolve tutoring issues in a timely and professional manner.
• Other duties as assigned.

Additional Information to Applicants

Job Open Date: 01/06/2026

Job Close Date: 01/28/2026

Open Until Filled: No

Normal Work Days: Monday, Tuesday, Wednesday, Thursday, Friday

Normal Work Hours Start: 8:00AM

Normal Work Hours End: 5:00PM

For a detailed description of this position and to apply, visit https://jobs.hr.txstate.edu/postings/55613 or call (512) 245-2557 or visit our office at 601 University Dr., J.C. Kellam Bldg., Suite 340.