"UHPD Dispatcher 1 - (495352)"

Job Details

Department: Police

Salary: Commensurate with Experience/Education

Description:

Receives emergency and non-emergency requests from the University community and dispatches calls to University Police Officers using a police radio.

1. Responds to requests for service, information and other business that comes into the police department by telephone, emergency call box or made in person at the public service window.
2. Transmits requests for service and related information to the appropriate Police Officer using a police radio.
3. Inputs information into a computer database; reviews and corrects data as necessary.
4. Monitors campus fire and burglar alarm systems, acknowledges triggered alarms, and dispatches officers when needed.
5. Operates radio consoles, portable radios, dictaphone recorder, telecopier and other equipment located in the communications center.
6. Issues equipment and supplies such as radios, batteries and keys to department personnel and maintains related records.
7. Performs other job-related duties are assigned.

Must obtain TCOLE Telecommunications License within 12 months.

MQ:

Education: Requires a basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or GED.

Experience: No experience is required.

Certification/Licensing: None. Must obtain TCOLE communications certification within 12 months of hire.

Additional Posting Information:

Job Requirements

Education
Requires a basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or GED.

Experience
Requires no experience.

Certification/Licensing
Requires technical certification or licensing directly related to the job, as specified on the job posting details.

Work Complexity
Requires a general working knowledge of a specific functional area and the ability to apply that knowledge in a structured environment. Work consists of fairly standard procedures and tasks.

Change in Knowledge
The knowledge and/or technology used in the job changes frequently, requiring frequent study and training. Job may require rece or continuing education.

Problem Solving
Requires the collection or compilation of information or the selection of the appropriate course of action according to routine we in the comparison of numbers and simple facts in selecting the correct action.

Judgment
Activities and decisions are somewhat routine, requiring occasional independent action and judgment.

Supervision
No supervisory responsibility.

Additional Monetary Benefits:

• Special Event overtime pay
• Uniforms & equipment provided
• Paid University Holidays
• Education Incentive after probationary period
• State Benefits, Longevity Pay and Retirement
• Tuition benefits up to 3 hours/week based on eligibility
• Hazardous duty pays of $10 a month for each 12-month period of lifetime service credit

Additional Job Prerequisites:

• Candidate for hire must have/or be able to obtain a Texas Driver’s License at the time of a bona fide job offer.
• Requires technical certification or licensing directly related to the job.
• Must be able to obtain a Basic Telecommunicator Certification through TCOLE within a year from hire.
• If you have a Telecommunicator’s license please attach a copy under miscellaneous Documents on the application.
• Must pass Computerized Criminal History Check, Background Investigation and Drug Testing prior to employment.
• Must be able to work nights, weekends, and overtime assignments.

Environmental Conditions

• Working conditions
  Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements.
  Employees are required to work various assigned shifts, including days, evenings, nights and weekends and may be required to remain at their post for an additional shift. All staff are “essential personnel” and are required to report to work during inclement weather.
• Physical Effort
  Position is physically comfortable; individual has discretion about walking, standing, etc.
• Physical Risk
  Work environment involves minimal exposure to physical risks.

Note: Applicants, please attach three (3) professional references with your submission.

Required Attachments by Candidate: Resume, Cover Letter/Letter of Application

Employee Status: Regular/Benefits

Please include your resume or CV and all other required documents indicated in the posting. Only application with all required documents will be considered. All positions at the University of Houston are security sensitive and require a criminal history check.