"University Registrar"

Job Details

Welcome to Career Opportunities at Lindenwood University.
PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “Quick Apply” page by simply clicking “Next” at the bottom of the page. When you arrive at the “Experience” page, you may upload all desired documents using the upload box labeled “Resume/CV.” This is the appropriate box to upload all documents.

Benefits of Being a Lindenwood Employee:

• Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy.

JOB TITLE SUMMARY

Job Title: University Registrar

Job Code: 18256

Division: Academic Affairs

Evaluation Group: Staff Administrator

FLSA Status: Exempt

Grade: A-16

Revision Date: 7/9/2025

Reports To: Associate Vice President, Advising and Retention Experience

Positions Supervised: Senior Associate Registrar, Associate Registrar, NCAA Coordinator

Job Summary

The university registrar will provide executive leadership and strategic partnership for all functions and services of the academic services office by strategically aligning them with the student-centered vision and mission of the University, along with responsibility for the security, integrity, and accuracy of academic records and the coordination of institutional policies and procedures. This position will assist the academic affairs by certifying graduation requirements, approving transfer credits from other institutions, and auditing the graduation process. This position serves as an integral part of institutional IT function and arbiter of the student information system integrity. The person in this position provides leadership both within the academic services office and to the university at large to achieve institutional goals and to ensure a positive student experience through process improvement, data-driven analysis and decisions, and the development of functions that meet best practices.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Serves as a subject matter expert in advising senior leadership within academic affairs and institutionally
• Coordinates and supervises all aspects of the University’s academic services office including the student information system, registration, grading, degree and enrollment verification, academic records management, transcripts, compliance, graduation auditing, and the awarding of degrees.
• Collects, records, maintains, and reports student records within FERPA guidelines, e.g., grades, registration data, and transcripts
• Oversees the management of policies, processes, and operations of the academic services office and provides leadership, innovation, vision, and accountability for the management of all records, registration policies, and services that support student success
• Updates leadership on unit affairs and short-term/long-term initiatives
• Maintains up-to-date course schedules, catalogs, and final examination schedules.
• Develops and maintains a rigorous degree audit process
• Completes National Student Clearing House reporting
• Facilitates data governance and data cleanup initiatives
• Develops and directs institutional record retention policy and practices
• Oversees the University’s commencement process
• Oversees transfer evaluation and equivalency process
• Oversees class scheduling and room assignments
• Oversees the development of the academic calendar
• Oversees requests for waivers and exceptions to ensure consistent and fair execution of academic regulations

Leadership and Strategic Thinking

• Provides strategic leadership at the institutional level and develops appropriate recommendations for the enhanced services offered through Registration and Records
• Assists academic affairs with ongoing revision of business processes
• Establishes long- and short-term strategic goals based on data and ensures standards for the department and its field are met or exceeded
• Adapts and modifies leadership based on new information and/or data; works to set and unite people within the academic services office
• Utilizes effective strategies to build collaboration for maximum execution
• Aligns division/department purpose and actions with relevant University initiatives and higher education trends
• Serves as the steward of the academic record

Employee Management and Development

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports and holds others accountable to the University’s values
• Recruits, interviews, recommends, welcomes, observes, and monitors performance of department staff
• Sets clear performance expectations and holds employees accountable
• Conducts annual employee evaluations based on evidence, observation, and feedback

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.

• Master’s degree from a regionally accredited institution
• 5 years of experience in a university registration setting or related area, experience with FERPA regulations and privacy laws governing higher education, and experience in the management and utilization of computerized records

Knowledge, Skills, and Abilities – May be representative, but not all-inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.

• Experience leading in a data-driven educational environment
• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Success leading at a senior level and working alongside cabinet-level colleagues in the role of subject matter expert
• Knowledge of Microsoft Office; Anthology, Canvas, Docuware experience preferred
• Strong written, verbal, and interpersonal communication skills.
• Must be highly organized and detail-oriented
• Ability to use good judgment and think critically

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions. Please click here to view Lindenwood University’s flexible work designation descriptions

• General office setting
• Non-Standard Flex

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work effectively at a computer for extended time daily
• Regular attendance is a necessary and essential function
• Ability to use repetitive wrist, hand, and finger movements to type regularly

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.