"VA Certifying Official & Military Retention Assistant"

Description

Indiana Tech is a thriving, independent, teaching-oriented university that delivers career-oriented programming in a wide variety of disciplines that include business, engineering, computer sciences, criminal justice, cybersecurity, marketing, health sciences, communication and helping professions. Indiana Tech enrolls nearly 1,500 students in its traditional undergraduate programs on its picturesque main campus, and nearly 5,000 students in its adult and online programs. We offer degrees at the associate, bachelor’s, master's, and doctoral levels and undergraduate and graduate certificates.

Over 41% of our students are either globally or domestically diverse; this contributes to our unique, vibrant and inclusive campus community. All academic programs are designed to provide students with relevant and practical experiences, including an emphasis on internships. The university is accredited by the Higher Learning Commission.

Indiana Tech is committed to fostering a welcoming and respectful environment for all. We actively support the recruitment, engagement, and retention of students, faculty, and staff from a wide range of experiences, backgrounds, and perspectives. We believe that creating a sense of connection and support across our campus community plays an essential role in preparing students to succeed and contribute in a global society.

Indiana Tech has big plans for its future. Learn more at Indiana Tech Strategic Plan or strategicplan.indianatech.edu.

General Summary

To provide accurate and timely processing of all paperwork required for military and veteran students utilizing VA and TA benefits to ensure clearance for class. Assists with the retention of military-connected students.

Essential Duties & Responsibilities

• Prepare and submit enrollment certifications for all military-connected students.
• Act as the administrator for the Military Scholarship.
• Work at traditional school recruiting events when needed.
• Maintain proactive communication with all military-connected students.
• Responsible for timely customer service for all military-connected students.
• Maintain records for yellow ribbon scholarships and supply information needed to the business office and financial aid office.
• Responsible for annual renewal of Yellow Ribbon program participation.
• Act as primary contact for the State Approving Agency for VA.
• Responsible for completion of external military and veteran surveys.
• Various other duties as determined by leadership.

Qualifications

• Bachelor's degree preferred
• Detail-oriented with ability to work with a high degree of accuracy
• Exceptional customer service skills
• Organizational skills
• Time-management skills
• Ability to work effectively autonomously and in a group setting
• Computer skills
  • Windows: Intermediate
  • Word: Intermediate
  • Excel: Intermediate
  • Jenzabar: Advanced

Experience

• Three years of relevant work experience

Working Conditions

Work is normally performed in a typical interior/office work environment. Overnight travel may be required periodically to attend conferences.

Application materials must include a cover letter and resume. Applicants must be prepared to provide a written response to Tech's mission and vision. The position remains open until filled; a review of candidates will commence as application materials are received.