Welcome Center Coordinator - Top Scholar

Job Details

San Marcos, TX

Texas State University
Welcome Center Coordinator - Top Scholar
Posting Number: 2026505
Location: San Marcos
Department: Office of Undergraduate Admissions
Recruitment Type: Open Recruiting
Job Type: Full-Time
Monthly Salary: commensurate with qualifications
Job Category: Non-Exempt

Required Qualifications:

• Bachelor’s degree.
• Professional experience in college admissions, event coordination, student services, or a closely related field.
• Demonstrated experience coordinating events, programs, or operations with multiple moving parts.
• Experience supervising, mentoring, or leading student staff, volunteers, or teams.
• Strong organizational skills and attention to detail, with the ability to manage competing priorities.
• Effective verbal and written communication skills, including public speaking and presentations.

Preferred Qualifications:

• Three or more years of professional experience in higher education (admissions, recruitment, events, or Welcome/Visitor Center operations).
• Experience managing daily operations or logistics for a program, office, or visitor-facing service.
• Experience supervising or coordinating a large student staff or team.
• Experience with campus visit programs, tour operations, or visitor engagement.
• Experience working with high-achieving or scholarship-focused student populations.
• Experience developing communication plans, publications, or communication flows.
• Experience with admissions CRM systems or databases.
• Experience working with diverse student populations.
• Bilingual (Spanish).
• Texas State University employee or alumnus.

Job Description:

The purpose of this position is to coordinate recruitment initiatives, support event programming, and promote Texas State University from the San Marcos campus. This role contributes to both in-person and virtual recruitment efforts, including large-scale visit programs, daily campus visits, and specialized outreach to prospective students.

This position plays a key role in the daily operations of the Welcome Center, ensuring a high-quality visitor experience through the coordination of campus tours, front desk services, and program logistics.

Additionally, this role provides supervision and leadership for a team of student employees, supporting their development, performance, and engagement as representatives of the university.

Job Duties:

• Direct the planning and implementation of Top Scholar programming and recruitment initiatives.
• Coordinate collaborative efforts among campus partners to recruit high-achieving prospective students.
• Counsel prospective students and families and represent the university at recruitment functions.
• Coordinate the development of publications and communication plans for Top Scholar programs.
• Support the daily operations of the Welcome Center, including oversight of tour schedules and visitor flow in collaboration with the Program Director.
• Supervise and manage a team of approximately 30 student employees (tour guides), including scheduling, time approvals, performance management, and disciplinary processes.
• Lead the recruitment, hiring, and on-boarding of student tour guides, including application review, interview coordination, and selection processes.
• Coordinate and support the student leadership team, including facilitating meetings, leadership development, and program initiatives.
• Serve as an advisor to the University Ambassadors, including attending regular meetings, supporting training, and assisting with recruitment efforts.
• Deliver presentations and engage daily with prospective students and families through tours, information sessions, and individual interactions.
• Prepare statistical reports, manage inventory, and track data to support event planning and operational effectiveness.

Additional Information to Applicants:

Some weekend and evening work may be required during peak event seasons.

Job Open Date: 05/05/2026
Job Close Date:
Open Until Filled: Yes
Normal Work Days: Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start: 8:00AM
Normal Work Hours End: 5:00PM

Posting Notices:
Applicant must have a valid Texas Driver's License and be a driver in good standing with less than ten (10) points deducted for driving infractions as determined by the employer driving standards system.