"Workday Student Specialist"

Posted: 25-Jan-26

Location: Columbus, Ohio

Type: Temporary/Per diem

Salary: Unpaid

Categories: Staff/Administrative, Student Affairs/Services

Internal Number: JR001930_1769203076

ESSENTIAL JOB FUNCTIONS

Academic Requirement Configuration & Maintenance

• Builds, configures, and maintains approved academic requirements and program structures in Workday Student, including degree requirements, course groups, and rule sets.
• Enters and updates approved curriculum elements (courses, program structures, degree requirements, etc.) to align with institutional policies and state/federal regulations.
• Performs administrative entry of previously approved academic requirement overrides on students' Academic Progress Report (APR).
• Configures and refines eligibility rules and APR components, following established build standards while recommending improvements to workflows and configuration patterns.

Academic Progress & Graduation Support

• Serves as the primary functional specialist for APR logic and display, ensuring that requirements are mapped and evaluated correctly for all student cohorts.
• Supports graduation/completion workflows by leading validations and checklist reviews and confirming that mapped requirements align with external parameters (e.g., licensure, accreditation, transfer, and financial-aid-related rules).
• Proactively surfaces issues, patterns, and anomalies in APR and graduation evaluations and coordinate remediation efforts with Curriculum Management, Academic Advising, and Enrollment Services.

Testing & Quality Assurance

• Designs and executes sandbox test scripts for Workday releases, fixes, and configuration changes that affect academic requirements and APR.
• Recreates reported issues, document root causes, validate fixes, and contribute to go/no-go recommendations for deployment.
• Performs routine and targeted data spot checks, validations, and duplicate resolution related to academic requirements and APR; document findings and partner with appropriate teams to resolve discrepancies.

Stakeholder Partnership, Training & Support

• Serves as a courteous, solution-minded point of contact for academic requirement and APR questions; translate user needs into reproducible tickets or configuration tasks.
• Provides specialized support and consultation to departments, advisors, and Enrollment Services staff on academic requirement interpretation and APR usage.
• Contributes to and as needed, leads knowledge-transfer sessions each sprint/release focused on academic requirements and APR; supports end-user enablement with concise job aids and quick references specific to this area.

Data Documentation & Reporting

• Runs delivered and custom report views related to academic programs, requirements, and APR outcomes; apply filters/columns, validate against standard data definitions, and package outputs (Excel/PDF) for stakeholders.
• Saves, shares, and maintains recurring report views that support ongoing monitoring of requirement accuracy, completion progress, and exception patterns.
• Assists with documenting issues and troubleshooting efforts in collaboration with IT, consultants, and functional partners, with an emphasis on academic requirement and APR impacts.

Documentation & Continuous Improvement

• Maintains and versions the curriculum procedure manual sections related to academic requirements, APR configuration, and override practices (screens, steps, standards, and change history).
• Monitors trends in configuration requests and issues to recommend process and policy adjustments that improve accuracy, consistency, and efficiency.
• Contributes to continuous improvement efforts for Workday Student by recommending best practices and configuration standards in the academic requirement domain.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

OTHER DUTIES & RESPONSIBILITIES

• Other duties as required.
• Attends all required department meetings and training.