Workforce Solutions Business Development Officer (Full-Time)

Identifies target industries, priority employer segments, emerging workforce trends, and market opportunities to expand MATC's presence and increase revenue-generating partnerships.

Employer Engagement & Relationship Development:

• Cultivates and manages relationships with employer executives, human resource professionals, learning and development leaders, operations stakeholders, industry associations, and workforce development partners.
• Represents MATC at business, industry, and community events to promote Workforce Solutions offerings and establish long-term strategic partnerships.

Consultative Solution Design & Workforce Planning:

• Leads discovery and needs assessment discussions with employers to identify workforce challenges, skill gaps, and organizational objectives.
• Collaborates with academic, workforce, and operational partners to develop customized training programs, talent pipeline initiatives, and workforce solutions aligned with employer needs and institutional capabilities.

Proposal Development, Negotiation, & Opportunity Advancement:

• Develops and delivers presentations, partnership proposals, and business recommendations that communicate value and address client objectives.
• Facilitates negotiations, advances opportunities through the sales cycle, and works within established approval processes to secure agreements and partnerships.

Strategic Partnership Management:

• Establishes and strengthens strategic employer and industry partnerships that support workforce development, talent advancement, and organizational growth.
• Maintains ongoing engagement with key partners to identify expansion opportunities, strengthen collaboration, and maximize long-term partnership outcomes.

Cross-Functional Collaboration & Stakeholder Leadership:

• Coordinates with Workforce Solutions staff, academic leadership, faculty, marketing, grants, and college stakeholders to advance employer opportunities and support successful partnership implementation.
• Provides functional leadership and guidance by aligning stakeholders around employer needs, project priorities, and solution strategies.

Sales Pipeline Management & Performance Analytics:

• Maintains accurate customer relationship management (CRM) records and manages a comprehensive pipeline of prospective and active opportunities.
• Monitors sales activity, revenue forecasts, partnership outcomes, and key performance indicators to evaluate effectiveness, inform decision-making, and support continuous improvement efforts.

Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with staff, faculty, and administrators.

Ethics & Confidentiality:

• Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness, and accuracy in all actions.
• Addresses all student and employee behavior in a confidential and respectful manner.

Continuous Learning & Professional Development:

• Maintains current knowledge of best practices and standards in higher education with an emphasis on community colleges.
• Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees, and professional associations or conferences to promote continuous learning.

Other Duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Qualifications

Compliance with all state, federal, and accreditation standards/requirement, as well as all MATC policies and procedures.

Required Education & Experience:

• Bachelor’s degree in Business Administration, Marketing, Communications, Education, Workforce Development, or a closely related field.
• At least five (5) years of progressively responsible work experience in strategic partnerships, Business To Business (B2B) or consultative sales, employer engagement, business development, workforce development, or a closely related field.

Preferred Education & Experience:

• Master's degree in a related field.
• More than five (5) years of progressively responsible experience in strategic partnerships, B2B or consultative sales, employer engagement, business development, workforce development, or a related field.
• Experience managing a full sales cycle and significant organizational relationships

Knowledge, Skills, & Abilities

• Business Development Expertise: Demonstrated expertise in business development, strategic partnerships, consultative sales, and employer engagement.
• Workforce Strategy Knowledge: Knowledge of workforce development, employee training, talent pipeline development, and organizational learning strategies.
• Relationship Building: Strong relationship-building skills with the ability to establish credibility and trust with executive-level stakeholders.
• Strategic Thinking: Ability to identify market opportunities and develop business growth strategies that align with organizational objectives.
• Sales Cycle Management: Experience developing proposals, negotiating agreements, and managing opportunities throughout the sales lifecycle.
• Technical Tools: Experience utilizing CRM systems, sales pipeline management tools, and performance reporting metrics.
• Communication Skills: Ability to communicate effectively through both oral and written means.
• Interpersonal Collaboration: Ability to establish, collaborate, and maintain effective work relationships with peers, students, teachers, staff, representatives of outside agencies, educational institutions, and the general public.
• Professionalism: Ability to convey an image of professionalism and dedication in work-related activities.
• Diversity & Inclusion: Ability to work with culturally diverse student and employee populations.
• Software Proficiency: Proficiency in the use of computers and software specific to position, including Google Suite.
• Independent Leadership: Ability to work successfully with minimal supervision and serve in a leadership role to others.
• Organization & Time Management: Ability to establish workflows, manage multiple projects, and meet necessary deadlines.

Core Competencies:
Customer focus
Action oriented
Values differences
Self-development
Compassion
Cultivates innovation
Optimizes work processes
Ensures accountability
Collaborates
Interpersonal savvy
Communicates effectively
Instills trust

Supplemental Information

Start Date : This position supports the Workforce Solutions Department and is available to start as soon as possible.

Job Parameters: This is a 1.0 FTE or 40 hours per work week position . Hours are typically Monday through Friday during normal business hours. This position is eligible for a flexible work assignment after probationary period of six months is satisfied.

Office is based out of our Milwaukee Downtown Campus. Flexibility is essential, as the role may require occasional evening, night, and weekend hours, as well as travel to other campuses. Employees will conduct all work hours in the State of Wisconsin, performing work outside the state is strictly prohibited.

Salary Information: This is a exempt salaried position. Salaries determination is based on years of experience, internal salary equity, and a review of the applicant's employment and educational background as listed on the fully completed job application.

Application Materials & Requirements: To be considered for this position, all applicants (both internal and external) must submit a thoroughly complete application. An incomplete application will not be considered or reviewed.

Please follow the steps as out line below:

1. Complete the Employment Application in its Entirety

You must provide thorough and detailed information for all sections of the application form. An incomplete application will not be considered or reviewed.

2. Attach All Required Documents (At Time of Application)

• Cover Letter
  
  
• Up to date - Resume*
  
  

* NOTE: submission of a resume does not satisfy the requirement for a thoroughly completed application.

Interviews: Selected qualified candidates will be invited to participate in a virtual interview on a date to be determined. Candidates who are selected after the first interview will be invited to a final interview. Final interviews will be conducted on site at our Milwaukee Downtown Campus location.

EEO: Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.

Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email j obs@matc.edu .