Rate My Professor Pamela Nelmes

Pamela Nelmes serves as Associate Professor of Healthcare Leadership and Clinical Education Programme Lead at Peninsula Medical School within the Faculty of Health at the University of Plymouth. A registered nurse with the Nursing and Midwifery Council (registration number 82E1610E), she began her nursing career as a student nurse at Derriford Hospital in Plymouth in 1982, joining the Intensive Care Unit team four years later in 1986. Possessing a BSc and an MSc, her professional trajectory encompasses extensive clinical experience in critical care alongside academic roles focused on healthcare education and leadership. She leads the MSc Healthcare Management, Leadership and Innovation programme, delivering teaching in areas such as quality improvement, service evaluation, patient experience, online patient feedback, clinical decision making, and health technology.

Nelmes' research interests centre on patient-reported experience measures in healthcare, with a particular emphasis on emergency department settings for older adults. She has led projects including the development and validation of the PREM-ED 65, a patient-reported experience measure for individuals over 65 attending emergency departments, involving interviews with service users, focus groups with caregivers, and psychometric validation. Other initiatives include the implementation of the TAKE STOCK Hot Debrief Tool as a quality improvement project in emergency departments and harnessing student networks for measure validation. Key publications encompass Psychometric validation of a patient-reported experience measure for older adults attending the emergency department: the PREM-ED 65 study (2024, co-authored with B. Graham, J.E. Smith, Y. Wei, J.M. Latour); Initial Development of a Patient-Reported Experience Measure for Older Adults Attending the Emergency Department: Part I—Interviews with Service Users (2023); Initial Development... Part II—Focus Groups with Professional Caregivers (2023); and Implementation of the TAKE STOCK Hot Debrief Tool in the ED: a quality improvement project (2021). Earlier contributions include Educational gaming in the health sciences: systematic review (2009) and Introducing Twitter as an assessed component of the undergraduate nursing curriculum (2016). Her scholarly impact is evidenced by over 600 citations on Google Scholar, advancing quality improvement and patient-centred care in emergency medicine and critical care.