Academic Affairs & Programs Administrator

The School of Engineering
Stanford Engineering has been at the forefront of innovation for over a century, creating pivotal technologies that have transformed the worlds of information technology, communications, health care, energy, business and beyond. Our faculty and students are creative risk-takers who pursue excellence across a breadth of disciplines. Our alumni include some of the world's most successful leaders in technology and business. Our staff are critical to enabling Stanford Engineering to accomplish its mission: seeking solutions to some of the world's most urgent challenges and educating leaders who will make the world a better place through the power of engineering principles, techniques and systems.

Electrical Engineering is one of the largest departments in the School of Engineering at Stanford, with nearly 60 faculty and over 800 undergraduate, masters, and doctoral students. The department is consistently ranked in the top group of all electrical engineering departments in the nation.

The Electrical Engineering Department in the School of Engineering seeks an Academic Affairs & Programs Administrator, whose primary roles will be to manage course scheduling and the appointment of course assistants and graders for the department and oversee the summer REU program. The Academic Affairs and Programs Administrator reports to the EE Director of Student and Academic Services and works very closely with the EE Associate Chairs for Undergraduate and Graduate Education.

To be considered for this role, please submit your resume and cover letter along with your online application.

This position is eligible for a hybrid work arrangement with a minimum of 3 days/week working at the Stanford main campus, subject to operational needs.

In this role, you will:

• Oversee, review and administer student records by analyzing data, counseling students and providing recommendations that require interpretation and influence decisions. Make exceptions on issues of eligibility, course enrollment and program requirements.
• Develop recommendations and collaborate with staff, faculty and other offices to resolve programmatic issues within the school and across functional units, (such as strategizing to ensure optimal enrollment).
• Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., to guide them in making appropriate choices and decisions.
• Apprise students of research, fellowship and scholarship opportunities. Participate in related student recruitment and selection.
• Provide first line response to identify students in crisis and refer to appropriate resources, as needed.
• Collect and analyze data from multiple sources including student feedback, surveys, trend reports, and data analytics. Prepare and summarize reports and make recommendations to enhance offerings, such as programs and courses and to influence current processes and policies.
• Develop, analyze, influence and review, policies, processes and programs by incorporating feedback and trend data learned from first-line interactions with students. Advise manager and team on policy updates and provide recommendation for implementation of changes.
• Identify trends, perform needs analysis, and participate in the implementation and testing of new technology.
• May develop marketing materials and strategies for program activities and outreach functions. Assist in planning and developing webinars, education fairs and other external functions.
• May provide oversight with the administration of financial processes such as financial reimbursements, data entry, reviewing terms and conditions regarding contracts, understanding vendor requirements, and following up and resolving issues.
• May train and supervise other staff, volunteers, student and temporary workers.
• Other duties may also be assigned

Education & Experience (Required):

Bachelor's degree and two years of relevant experience, or combination of education and relevant experience.

Knowledge, Skills, & Abilities (Required):

Strong written and verbal communication skills.
Basic computer skills, including experience with Microsoft Office Suite.
Basic analysis and problem solving skills.
Customer service skills.
Relevant computer systems/technology experience.
Understanding of financial transactions.
Ability to learn and understand compliance with legal, financial, and university policies and external regulations.

Physical Requirements:

Frequently sit, perform desk-based computer tasks.
Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.

Working Conditions:

Occasionally work on weekends, evenings, holidays, and flexible shifts.