"Academic and Career Navigator"

POSITION SUMMARY

ERIE21 (Educating for our Rising Innovation Economy in the 21st Century) is Le Moyne’s premier workforce development program. Funded by various public and private entities, ERIE21 addresses our region’s twin problems of persistently high poverty & the inability of employers to attract and retain a skilled workforce within the tech industry by generating technical training and talent development pathways for community members ranging from 5th grade through adulthood.

With a record of success in the technology and innovation sector, ERIE21 is expanding and adapting to meet Central New York’s growing workforce needs, which includes the incorporation of healthcare workforce development pathways, starting with Le Moyne’s Healthcare Advancement Resource Center (HARC). HARC is a grant-funded initiative supported by the Mother Cabrini Health Foundation. HARC’s mission is to connect internationally trained medical graduates with educational and employment opportunities to meet the demand for linguistically and culturally competent healthcare providers in the US.

The Academic & Career Navigator provides individualized academic and career guidance to International Medical Graduates (IMGs) pursuing healthcare pathways. This role supports participants in developing educational and professional plans, connecting them with relevant community resources, wraparound services, training, internships, and employment opportunities. The Navigator also collaborates with internal and external partners to ensure alignment between student goals and workforce needs. Additionally, the position leads program outreach, tracks student progress, and contributes to continuous improvement of support services and resources.

This full-time position requires in-person work and occasionally being present for Saturday or evening learning sessions, or special events.

This position is funded by external sources and is contingent on the continued receival of these funds.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS

Supervision & Team Leadership

• Collaborate with the Program Manager to lead academic & career navigation efforts & to ensure consistent and effective service delivery
• Train, mentor, and support Academic & Career Navigators in best practices for educational & career counseling and case management.
• Conduct bi/weekly meetings to discuss participant progress, challenges, and strategic solutions.

Participant Support

• Provide high-level academic & career navigation services, developing individualized career and licensure plans for IMGss enrolled in the HARC.
• Assist participants in navigating credentialing, certification, and employment pathways.
• Conduct participant eligibility screenings, intake assessments, and progress evaluations.
• Ensure participants receive targeted support through academic guidance, career readiness training, mentorship, and referrals to community resources as needed
• Maintain and oversee detailed participant records, tracking progress and identifying areas for intervention.

Program Development & Oversight

• Design, develop, and implement innovative programs and initiatives that support student success and workforce readiness for IMGs in healthcare fields.
• Lead the development and refinement of participant support strategies to improve participant outcomes.
• Collaborate with colleagues to identify gaps in participant support services and recommend enhancements.
• Collaborate with the Program Manager and ERIE21 Program Director to develop program policies, standard operating procedures, and evaluation metrics.
• Ensure programs and services to align with ERIE21/HARC’s mission, objectives, and compliance requirements.

Stakeholder & Community Engagement

• Establish and maintain partnerships with community organizations to expand participant support networks.
• Represent ERIE21/HARC at conferences, networking events, and professional development forums as needed.

Data Management & Reporting

• Oversee participant data collection, ensuring accuracy and consistency across case management staff.
• Analyze program data to assess effectiveness, identify trends, and drive continuous improvement.
• Generate data for grant proposals and reports and participate in the grant writing demonstrating program impact.

Administrative Responsibilities

• Attend and participate in meetings and events as requested by Program Manager and/or ERIE21 Program Director
• Facilitate a bi-weekly meeting of the academic & career navigation team to provide updates, address challenges, celebrate wins & share best practices.
• Complete regular performance assessments

Job expectations for all Le Moyne College employees: [abbreviated as per text]

Additional Information

Pay Range: $26.00 - $30.00 per hour

QUALIFICATIONS

• Bachelors Degree in education, social work, healthcare administration, law, or a related field, Master’s degree preferred
• Bi-multilingual proficiency in spoken and written English and an additional language.
• 2+ years of experience in case management, workforce development, or educational counseling, preferably in healthcare-related programs.
• Supervisory experience, with a proven ability to lead and develop a team.
• Strong knowledge of licensing and credentialing processes for internationally trained healthcare professionals (preferred).
• Excellent communication, problem-solving, and program development skills.
• Exceptional organizational skills and attention to detail.
• Outstanding verbal and written communication skills.
• Ability to build and maintain strategic partnerships with community organizations and stakeholders.
• Ability to interact with a variety of personalities professionally.
• Ability to work professionally and ethically within a multicultural setting, including maintaining confidentiality and privacy of persons, documents, data, and communication
• Willingness to work a flexible schedule, including evenings and one to two Saturdays a month.

Application Instructions

To apply for this position please go to the link, click the 'Apply Now' button and submit the required materials for consideration:

• Cover letter outlining your interest in the position
• Current resume
• Contact information for 3 professional references