2+ years of hands-on Linux system administration, including
building and operating clusters
- In lieu of the experience requirement, additional related
education above and beyond what is required may be substituted on
an equivalent year-for-year basis.
Skills :
- Managing Linux clusters in production-oriented academic/HPC
environments.
- Managing container environments for HPC services/workflows
(Docker/Kubernetes).
- Scripting and automation (Python, Bash, Ansible).
- Managing HPC networking (InfiniBand, Omni-Path, NDR).
- Managing and monitoring shared compute resources.
- Working well independently and as a team member.
- Supporting and documenting shared compute environments.
- Well-developed written and oral communication skills.
Preferences
- Experience supporting accelerator (GPU) ecosystems for AI/ML
and academic workloads.
- Experience with automated management of Linux clusters
(Warewulf, Terraform).
- Experience building and managing containers with Docker,
Podman, and/or Kubernetes.
- Experience working with secure systems for regulated data.
- Experience integrating on-premises HPC with public cloud
services (GCP, AWS, Azure) to migrate or burst workloads while
managing cost/performance tradeoffs.
Essential Functions
- Manage day-to-day reliability and performance of HPC
services.
- Build and maintain automation for predictable operations and
rapid recovery.
- Enable HPC and containerized workflows aligned with academic
needs.
- Provide advanced support and documentation for HPC services and
systems.
- Configure and manage system and network security.
- Manage the installation and maintenance of HPC hardware and
operating systems.
- Troubleshoot issues with HPC systems and services.
- Monitor and handle incoming service requests and incident
tickets.
- Respond to security vulnerabilities, incidents, and outages in
a timely manner.
- Monitor resource usage to enhance system capabilities and
performance.
- Recommend upgrades based on growth statistics and disk space
forecasts.
- Evaluate new technologies and integrate new systems into the
computing environment.
- Document infrastructure for users, support and consulting
personnel, and developers.
- Effectively communicate technical issues to non-technical
stakeholders.
- Maintain composure and de-escalate situations when faculty or
students experience technical problems.
- Occasional after-hours or weekend work may be required for
critical incidents or emergency situations.
- Perform all other duties as assigned.
Rice University Technology Solutions & Services
(TS&S)
TS&S provides excellent constituent service, acting as a
strategic partner to advance Rice University's priorities and
mission of "pathbreaking research, unsurpassed teaching, and
contribution to the betterment of our world." We fuel innovation
across the university by building a culture of trust, using an
effective operating model, driving seamless experiences, and
providing core IT capabilities.
TS&S is service-oriented and team-enabling. We seek applicants
who will contribute to our mission.
Trust Building and Stakeholder Engagement - Foster trust
across campus by being transparent, reliable, consistent, and
solution-oriented in communication and execution. Ensure clear,
consistent, and timely communication with all constituents,
maintaining a service-oriented mindset and addressing challenges
with integrity.
Collaboration and Cross-Functional Commitment - Work
effectively with colleagues across teams, departments, and roles to
support shared goals and a positive work environment. Communicate
clearly and professionally with team members throughout OIT and
across campus to ensure smooth coordination of tasks and projects.
Build and maintain positive relationships with others by being
approachable, reliable, and responsive. Proactively share relevant
information and follow up to ensure alignment and efficiency in
team efforts.
Agility and Responsiveness - Adapt quickly to evolving
needs, technologies, and priorities, ensuring efficiency and
relevance. Identify potential challenges in advance and take
proactive steps to minimize disruption to end users. Approach
unexpected changes with a problem-solving mindset, balancing speed
and thoughtful engagement. Prioritize user experience by delivering
seamless, timely, and effective support and solutions. Maintain a
culture of continuous learning, asking questions from a place of
curiosity and possibility to enhance agility and service
outcomes.
Operational Excellence and Continuous Improvement - Maintain
a culture of continuous improvement in all IT operations to ensure
efficient and effective service delivery. Regularly assess and
optimize processes, systems, and technologies to enhance
performance, scalability, and user satisfaction.
Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits
Rice Mission and Values: Mission and Values | Rice
University
Rice University is committed to ensuring Equal Employment
Opportunity and welcoming the fullness of diversity into our
candidate pools. Rice considers qualified applicants for employment
without regard to race, color, religion, age, sex, sexual
orientation, gender identity, national or ethnic origin, genetic
information, disability, or protected veteran status. Rice also
provides reasonable accommodations to qualified persons with
disabilities. If an applicant requires a reasonable accommodation
for any part of the application or hiring process, please contact
Rice University’s Human Resources Office via email at facstaffada@rice.edu for support.
If you have any additional questions, please email us at
jobs@rice.edu . Thank you for your interest
in employment with Rice University.
