"Academic Success Program Specialist"

Academic Success Program Specialist

About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.

Job Summary

The Academic Success Program Specialist is responsible for recruiting, hiring, training, and supervising student Peer Tutors and student Peer Supplemental Instruction (PSI) Leaders. This position reports to the Associate Director of Academic Support Programs and facilitates and works closely with faculty, campus departments, and student staff to execute program goals. The Academic Success Program Specialist plays a crucial role in supporting student retention, progression, and success by providing high-quality academic engagement opportunities. The ideal candidate is self-motivated, collaborative, and passionate about student learning and development.

Responsibilities

• Program Management: Develop and maintain peer tutor and PSI schedules, reserve locations, assign leaders, promote services, and monitor program fidelity and attendance.
• Recruitment & Supervision: Lead hiring, onboarding, scheduling, supervision, and evaluations for Peer Leader staff while fostering an inclusive, high-achievement team culture.
• Training & Development: Design and deliver CRLA- and UMKC-aligned training, facilitate workshops, peer observations, and coaching, and coordinate learning goals for course-embedded leaders.
• Faculty Collaboration: Serve as liaison to faculty, share program goals and student progress, and collaborate across departments to enhance academic support.
• Data & Assessment: Track attendance, feedback, and academic performance; analyze data to guide program improvements and prepare reports for stakeholders.
• Student Outreach & Marketing: Promote services via email, class visits, flyers, social media, and events to ensure campus-wide awareness and accessibility.
• Professional Engagement: Participate in staff meetings, professional development, and institutional training to support AEC's mission.
• Strategic Input: Provide insights into Peer Leader trends and students' needs to shape future academic success initiatives.

Required Qualifications

• 4 Year / Bachelor's Degree In related field
• 3+ years of relevant experience

Preferred Qualifications

• Master's degree in education, student affairs, or related field
• Previous leadership experience in higher education
• Supervisory experience with student staff in academic support programs
• Familiarity with student development theory and Peer Leader models
• Availability for occasional evening or weekend events

Proposed Salary

42,100 - 50,500

Salary offer will be dependent on candidate’s experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.

Knowledge, Skills, & Abilities

• Strong interpersonal, organizational, and communication skills
• Ability to work independently and collaboratively in a fast-paced, student-centered environment
• Commitment to confidentiality and ethical standards in student engagement
• Proficiency in Microsoft Office Suite and relevant educational technology platforms

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at (678) 407.5746 or email hr@ggc.edu.

Background Check

Position of Trust + Education