"Academic Technology Operations Specialist"

Academic Technology Operations Specialist

Company: Lincoln Land Community College

Job Location:

Category: Instructional Technology and Design

Type: Full-Time

Quick Link https://llcc.peopleadmin.com/postings/9015

Full Time or Part Time: Full Time

Months Worked Per Year: 12

Hours Worked Per Week: 40

Work Schedule

Monday - Friday, 8:00am -5:00pm

Remote Work Availability

No

Job Description Summary

Powering Digital Learning: Be the Tech Behind the Teaching! Are you passionate about academic technology and digital learning platforms? LLCC is seeking a tech-savvy problem solver to join our team as an Academic Technology Operations Specialist. In this role, you'll provide technical administration and operational support for our Learning Management System (LMS) and other instructional technologies-ensuring smooth, optimized performance that aligns with our educational goals. Enjoy meaningful work in a collaborative environment, plus great perks like paid winter and spring breaks, professional development opportunities, and the chance to make a real impact on student success through technology.

As a staff member at LLCC, you can look forward to 23 paid holidays a year, including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 2 personal days, 15 sick days, and starting with 15 vacation days per year. LLCC staff, their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. Staff can also enjoy free access to our on-campus fitness center. LLCC is a positive, team-oriented environment supportive of staff development. You can view all benefits on our website. Come join our team and experience success at LLCC!

Starting salary is likely to be between $51,911 and $68,589 per year with an excellent benefits package. The person hired into this position will be placed within this range based on education, training, experience, and skills.

LLCC strives to create an inclusive workplace and environment for our students, faculty, and staff. We are seeking applicants from all backgrounds and experiences to ensure we create a diverse workforce and learning environment.

Required Qualifications

• Bachelor's degree in Instructional Technology or related field required. Consideration would be given to an individual who is making significant progress towards a bachelor's degree in the field and possesses relevant work experience.
• 1-2 years' experience working in instructional technology or related field required.
• Experience providing technical systems diagnostics and support required.
• Knowledge and experience administering an online learning management system required.
• Knowledge of computer networking and internet-related technologies required.
• Strong technical skills and experience with academic technology applications and equipment required.

Employment is contingent upon the successful completion of a criminal background check.

Preferred Qualifications

• Experience working in a team-based project development environment preferred.
• Experience working in higher education preferred.
• Experience administering a Canvas learning management system experience preferred.

Position Salary

Starting salary is likely to be between $51,911 and $68,589 per year with an excellent benefits package.

Open Date: 10/24/2025

Open Until Filled: Yes

Special Instructions to Applicants

This position will be open until filled; however, applications must be received on or before Sunday, November 9th to be considered during the initial review window. In-person interviews for this position are anticipated to begin the week of November 17th with an anticipated start date of January 5th.

If you have a college degree or credits, please upload copies of your transcripts to your application along with a cover letter and resume. Photocopies of transcripts are acceptable to be uploaded. Please redact (black out) any personal information such as age, gender and Social Security Number from your transcripts or other documents you intend to share with us before you upload them to your application.

If you do not have transcripts to upload at the time of submission, please mail them to the address below and instead upload a Word document as your transcripts that indicates you will have transcripts sent directly to us. Please contact the Human Resources office at 217-786-2752 if you have any questions.

Lincoln Land Community College

ATTN: Human Resources

P.O. Box 19256

Springfield, IL 62794

Description of Job Duty

Administer and maintain the college's LMS, including its integration with other academic technology systems, with attention to analyzing usage and managing system's test environment.

Essential Duty? Yes

Description of Job Duty

Investigate LMS course and content-related issues, recommending and executing appropriate resolutions to ensure minimal disruption to instruction.

Essential Duty? Yes

Description of Job Duty

Diagnose, troubleshoot, and escalate as needed technical matters related to academic technology systems.

Essential Duty? Yes

Description of Job Duty

Support the management and upkeep of Innovation Center technology, other academic technology equipment, and departmental hardware.

Essential Duty? Yes

Description of Job Duty

Participate in academic technology projects related to system upgrades, enhancements, and new implementations.

Essential Duty? Yes

Description of Job Duty

Contribute to documentation that supports system assessment, evaluation, and decision-making.

Essential Duty? Yes

Description of Job Duty

Maintain current knowledge of instructional technology trends and best practices in higher education through professional development activities.

Essential Duty? Yes

Description of Job Duty

Work collaboratively with college departments to support academic initiatives that involve instructional technology and learning systems.

Essential Duty? Yes

Description of Job Duty

Assist in the College planning and assessment program by developing annual work unit objectives that impact long-range priority goals.

Essential Duty? No

Description of Job Duty

Perform other duties as assigned.

Essential Duty? No

Require Applicants to submit references for this position? Yes

Minimum number of references 3

Applicant Special Instructions

Please provide the names of three people with whom you have worked or trained who have knowledge of your work-related abilities. Relatives are not acceptable references. Please include at least one current or previous supervisor.