"Training Specialist Senior"

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Responsibilities:

• Design and Development of eLearning materials/courses
• Facilitate instructor led training sessions on various IT applications using provided scripted materials.
• Train & Support learners on assigned applications and organizational workflows related to their appropriate role in a variety of settings.
• Support end users during upgrade go-lives, via labs, team meetings, one-on-one support as well as through assigned help desk ticket requests.
• Master the assigned applications and workflows relevant to your training area(s).
• Manage classroom rosters, attendance, exams, completion, and competencies within the Learning Management System.
• Develop/Assist testing scripts and training environment (as applicable).
• Develop/Assist with creation and updates of training materials.
• Stay current with industry trends and advances to enhance training content and outcomes.
• Other duties as assigned and required.

Required Qualifications:

• Bachelor's degree or better in a healthcare related field, information systems, education, human resources/organizational development or an equivalent amount of relevant education and experience.
• Two to three years of relevant professional experience.
• eLearning design and development knowledge/experience
• Adaptable to technology and technology changes.
• Able to effectively deliver scripted training material to groups of varying sizes for several hours and the willingness to adapt to challenging training situations and learning styles and modalities.
• Ability to build rapport, engage adult learners and establish an enjoyable learning environment.
• Strong organizational skills.
• Strong interpersonal and effective communication skills.
• Proficient computer skills including Microsoft Word, PowerPoint, and Excel.

Preferred Qualifications:

• 3-5 years of experience in facilitating classroom learning experiences.
• One year of healthcare training or operational experience.
• Experience creating training materials for end users.
• Familiarity with using an LMS to track training.
• Experience/knowledge of Articulate Storyline, Rise and A.I.
• Proficient computer skills including Microsoft Word, PowerPoint and Excel, Teams, One-Note

Posted: 30-Dec-25

Location: Ann Arbor, Michigan

Categories: Staff/Administrative

Internal Number: 272385

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer...

Michigan Medicine improves the health of patients... (abbreviated for brevity)