"Administrative and Student Support Project Coordinator, Graduate School (3845)"

Administrative and Student Support Project Coordinator, Graduate School (3845)

Pocatello - Main
NOT eligible for remote work, on-campus position
Priority Date: April 5, 2026

Institution Information

Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!

Job Description

The Administrative and Student Support Project Coordinator provides project coordination related to internal marketing and communication; student support for thesis and dissertation editorial oversight; and executive-level office support for Graduate School operations, including supervisory responsibilities with student workers. Reporting directly to the Dean, this position supports the Graduate School office and serves as the Graduate School liaison with the Office of Advancement and Office of Marketing and Communications. The person in this role collaborates with campus partners to ensure accurate data management, effective system workflows, and coordinated support of recruitment, marketing, and student success initiatives.

This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.

Key Responsibilities

• Student Support.
• Editorial oversight of thesis/dissertation approval process.
• Student Event Support and Logistics.
• Oversee student communications and notifications.
• Internal Communication Coordination.
• Internal / ISU communication support.
• Social Media Content.
• ISU Calendars.
• Specific event needs.
• Press Releases.
• Photography organization.
• Attendance Records.
• Manage content coordination for the Graduate School Newsletter.
• Website overview.
• Student Awards.
• Support student awards processes, including coordination, tracking, and documentation.
• Coordinate communication and information flow with Development/Advancement related to student funding and engagement initiatives.
• Executive Office Support.
• Provide general office and project support for the Graduate School, including scheduling, coordination, and follow-up on priority initiatives.
• Office Management.
• Finances related to events and other delegated activities.
• Scheduling.
• Travel for Graduate School staff.

Minimum Qualifications

• Master's Degree in communications, education, marketing, or related field.
• At least 3 years of experience providing administrative, project coordination, or operational support in a higher education or similarly complex organizational environment.
• Demonstrated ability to manage multiple projects, deadlines, and priorities with accuracy and attention to detail.
• Experience working with enterprise systems, databases, or workflow tools (e.g., student information systems, document management platforms, or project management software).
• Strong analytical, organizational, and problem-solving skills.
• Effective written and verbal communication skills, including the ability to coordinate across departments and communicate with senior leadership.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Proficiency with standard office software and collaboration tools (e.g., Microsoft Office, Google Workspace).

Preferred Qualifications

• Experience working in a Graduate School, Registrar's Office, or academic affairs setting.
• Demonstrated ability to interpret and apply academic policy related to graduation, degree clearance, and thesis/dissertation requirements.
• Familiarity with student information systems such as Banner and related admissions or records platforms.
• Experience supporting student records, admissions, enrollment, or graduation processes.
• Experience with data tracking, reporting, and performance metrics related to recruitment or marketing.
• Familiarity with DocuSign or other electronic forms and approval workflow systems.
• Experience supporting student awards, scholarships, or funding-related processes.
• Experience providing executive-level administrative support.
• Experience serving as a liaison with Development/Advancement and/or Marketing and Communications.
• Demonstrated interest in systems testing, workflow optimization, or process improvement initiatives.

Additional Information

You must submit your CV/resume, cover letter, and list of three (3) professional references, including current contact information. This position will remain open until it is filled; however, priority consideration will be given to applications received on or before April 5, 2026. Salary will be between $53,000 and $58,000 per year, commensurate with education and experience. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight.

Posting Number: req2690
Type: Working 12 months per year
Position: Non-classified Staff
Division: Office Of Academic Affairs