"Administrative Assistant 1"

Job Summary

The Administrative Assistant I provides comprehensive administrative, operational, and financial support to the Director and staff of the Academic Success Center (ASC), a multi-location unit serving 13 colleges. This position ensures the efficient day-to-day operation of the ASC by managing front office functions, coordinating purchasing and payroll processes, maintaining office continuity, and supporting program logistics and event coordination. Serving as the primary administrative liaison for the Director, the Administrative Assistant I plays a key role in facilitating communication, organization, and workflow across ASC locations to enhance service delivery and contribute to university-wide student success initiatives.

Responsibilities

ADMINISTRATIVE & OPERATIONAL SUPPORT:

Serve as the primary administrative support to the Director and ASC leadership team, including scheduling meetings, managing calendars, coordinating appointments, and preparing materials. Oversee daily office operations across two primary locations and one satellite site, ensuring efficiency and consistency in service delivery. Provide frontline service to students, faculty, staff, and external stakeholders via in-person, phone, and email interactions; greet guests and direct inquiries appropriately. Manage departmental communications, including the ASC email account, correspondence, and recordkeeping for staff, programs, and student engagement. Process paperwork according to established workflow structures, including travel, purchasing, payroll, and other administrative documentation. Maintain office supplies, manage inventory, and coordinate mail distribution. Support program and event logistics, including room reservations, catering, and VIP accommodations, in collaboration with ASC staff. Troubleshoot technical or scheduling issues and assist with the coordination of staff meetings and documentation.

PROVIDES STUDENT EMPLOYEE SUPPORT:

Support student employees and volunteers by tracking timekeeping, Federal Work-Study allocations, and performance documentation. Assist with recruiting, onboarding, and maintaining accurate employment records in compliance with ASC and university policies.

SERVES AS SUPPORT & ASSISTANCE:

Assist the Director and Assistant Director with planning, reporting, and operational initiatives. Compile and analyze data for institutional reporting, coordinate cross-functional communication, and support departmental compliance with policies and procedures.

ADDITIONAL DUTIES:

Provide additional administrative or project support as directed to advance ASC initiatives and ensure operational continuity. The administrative assistant may support projects, assist with reporting, contribute to ASC initiatives, and provide support to others as directed or assigned. Perform all other duties as assigned.

Required Qualifications

Associate's degree from an accredited college or university in a related field and a minimum of three years of progressively responsible experience in administrative support positions OR High School diploma, GED or equivalent from a recognized State or Federal accrediting organization and six years of progressively responsible experience in administrative support positions.

Preferred Qualifications

Bachelor's degree from an accredited college or university with experience in marketing, event planning, human resources, and/or customer service.

Knowledge, Skills, & Abilities

SKILLS

Detail-oriented with strong prioritization and organizational skills. Demonstrated professionalism.

ABILITIES

Ability to maintain confidentiality. Ability to manage multiple tasks efficiently. Problem solving ability. Ability to work independently and collaboratively in a fast-paced, student-focused environment is essential.

Shift/Salary/Benefits

Shift: Days; M-F

Pay Band: B2

Salary: $15.77/hourly-$18.89/hourly

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today! https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=291994&PostingSeq=1