Administrative Assistant II

Job No: 537280

Work Type: Full Time

Location: Main Campus (Gainesville, FL)

Categories: Health Care Administration/Support

Department: 35080000 - SH-HEALTH COMPLIANCE

Job Description

The Opportunity

We're seeking a dedicated and results-driven Administrative Assistant II to join our Health Compliance team at the University of Florida's Student Health Care Center.

The key responsibilities include:

• Responsible for day-to-day activities related to the Health Compliance Office in managing the university's student health insurance and immunization requirements.
• Ensures the processing of all incoming insurance information in an accurate and timely manner.
• Performs periodic audits on the insurance information to ensure compliance with program requirements.
• Interacts regularly with Admissions, International Center, GA Benefits, Student Affairs, Enterprise Systems, and other campus partners to keep everyone informed of student status and program success.
• Provides customer service by phone, email, or in person to students and families about the health insurance requirement.
• Serves as a liaison with other university departments and external agencies including the school-sponsored insurance plan to ensure that students' status and coverage enrollment is accurately recorded.
• Provides data, reporting, and support where needed to facilitate the understanding and processing of the requirement.
• Recommends and implements internal operating policies and procedures and improved office systems related to health compliance.
• Researches operational problems and recommends/implements solutions.
• Develops and maintains an operating manual with documented policies and procedures.

About the Student Health Care Center (SHCC)

The mission of the SHCC is to help every student achieve optimal health in pursuing personal and academic success.

Our vision is to be the preferred healthcare provider for University of Florida students as a nationally recognized leader in the collegiate health specialty.

The SHCC is fully accredited by the AAAHC and is located in a new state-of-the-art WELL-certified building on UF's campus. Medical services offered include primary care, sports medicine, urgent care, gynecology, psychiatry, allergy/immunization clinic, and travel medicine. Radiology, pharmacy, lab, and physical therapy are also on site.

Learn more about SHCC here.

About the University of Florida

UF is one of the nation's top-5 universities and a dynamic and rewarding place to work. UF is in Gainesville, one of Florida's most livable cities. Known for its natural attractions and cultural offerings, the area is also gaining a reputation as a thriving hub for high-tech start-ups and research collaborations.

Expected Salary: $18.50-$19.35/hour

Required Qualifications: High school diploma or equivalent and four years of relevant experience.

Preferred: Bachelor's degree preferred; Excellent customer service, written and verbal communication skills; Knowledge of the Student Information System, PeopleSoft, Microsoft Office Suite; Prior experience in health insurance benefit verification or billing preferred.

Special Instructions to Applicants: In order to be considered, you must upload your cover letter, resume, and a list of at least 3 references. Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: Yes

Applications Close: 02 October 2025