"Administrative Assistant Senior"

Michigan Medicine is seeking an Administrative Assistant Senior for Ambulatory Care Nursing.

Administrative support

• Assist with Payroll questions, tracking of reports as needed (PTU, PTO, FMLA, etc.)
• Manage complex calendars.
• Manage administrative processes such as Blue Folders, Performance Valuations, email distribution lists, documents, staff contact lists, etc.
• PTO requests
• Draft correspondence and documents, PowerPoint presentations and Excel spreadsheets.
• Manage email group, paging groups, shared drives, etc.
• Troubleshoot various system issues.
• Provide coverage for other administrative support staff within the UMMG Administrative Support Team.
• Perform an assigned set of suite duties such as supply ordering, miscellaneous vendor liaison, etc.
• Perform other duties as directed.

Reports

• Record data in reporting systems
• Prepare process concur/expense reports, and hosting reports, process requests for supplies and services, follow up on orders.
• EMR reporting workbench (create, run and maintain reports in collaboration with manager)
• Assist leaders as directed with incident reports, financial reports, progress reports, patient letters, business reports, PTU, and other required deliverables.

Supply management

• Supply inventory management
• Order equipment
• Place orders through approved vendors
• Review delivery packing slips to ensure accuracy
• Reconcile statement of activity against supply orders.

HR and Physical Space Management

• Assist leaders with HR related duties
• Post job openings
• Coordinate interviews
• Assist with onboarding access and equipment needs
• Anticipate the needs of those being directly supported.
• Assist manager in review of the safety of physical space.
• Handle administrative matters which may be of a confidential nature with the upmost level of discretion.

Miscellaneous - Other duties as assigned.

Requirements:

• A high school diploma or equivalent
• 4+ years of experience in an administrative support capacity
• Proficiency in Microsoft Office software, as well as other databases, e-mail and calendar-keeping software.
• Excellent verbal, written and interpersonal skills.
• Strong customer service focus.
• Demonstrated ability to produce professional correspondence, free from grammatical and spelling errors.

Preferred:

• Knowledge of Michigan Medicine policies and procedures.
• Ambulatory care experience
• Knowledge of UMMG/Ambulatory Care structure, processes, and procedures.
• Demonstrated ability to work effectively with individuals and groups from a variety of identities, culture, backgrounds, ideologies, including personal and social identities.
• Experience with MiChart.
• Strong interpersonal skills and ability to successfully work with all job classes.
• Excellent organizational, time-management and multi-tasking skills with a keen ability to pay attention to all details.
• Must possess demonstrated ability to take initiative, work independently, prioritize, manage multiple assignments, and follow through on job responsibilities.
• Demonstrates ability to collaborate with others in a team environment, display leadership through problem solving and the initiative to advance knowledge.
• Discretion and judgement regarding sensitive and confidential matters.
• Strong critical thinking and problem-solving skills.
• Demonstrated ability to act in a professional

Monday through Friday, 8 hours shifts, location: Green Road with potential hybrid.

Internal Number: 274926

Categories: Staff/Administrative

Posted: 14-Mar-26

Location: Ann Arbor, Michigan